Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Quick view for products on the PLP

The client I am working with would like quick way for their customers to access product information from the product listing page. This would allow for faster review and adding to cart of products, enhancing the final customer experience and savin...
about 3 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

As a Promotion Editor, I'd like to hide inactive/expired promos in Discount Priorities and Exclusions

Ideally, it would just hide by default all expired promos. It's basically unmanageable for us in there (lots of time outs and TONS of scrolling) because it includes over 3 years of promos.
about 3 years ago in Customized Commerce / Promotions 1 Gathering interest

Category Rule "New Products" which works on a Rolling basis

As an eCommerce Manager, I often want to show "New Products" on the website in a special category, so that Customers an easily see what we have added to the catalog. Today the Category Rules around Product Dates can only be shown around a specific...
over 3 years ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Product Compare - Highlight Similarities and Differences

It would be nice to enhance the Product Compare feature a little. AD has a nice feature where you can click a button to Show Similarities or Show Differences. It then highlights those for the customer to quickly see vs having to skim the entire ta...
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 0 Gathering interest

Integration Jobs Can Be Triggered Externally

Our larger clients have enterprise job scheduling systems for all of their jobs of which InsiteCommerce jobs are only a subset. From the client's perspective, they would like to be able to manage their InsiteCommerce job scheduling from their one ...
over 3 years ago in Configured Commerce / Integration 0 Gathering interest

Enhance CyberSource Payment Gateway for L3

It would be nice to be able to capture funds with L3 security using the CyberSource payment gateway.
over 3 years ago in Configured Commerce / Integration 0 Gathering interest

Algorithmic pricing

Change price on ietms within pre set paramenters (ex: Min / max) dynamically according to real time conditions ex: Low inventory, Sales within the last 24hours Change price for items according to external , competitor inputEx: When price changes o...
over 3 years ago in Customized Commerce / Catalogs / Promotions 0 Gathering interest

Inline product variant data with product

Product data should (optionally, at least) contain (some, at least) data about all the product variants, to avoid having to do multiple requests e.g. to render a selector for different sizes/colors/whatever.
over 4 years ago in Customized Commerce 0 Gathering interest

More Operators for Dynamic Category Rules

Currently, the operator choices are "Equals", "Is Not Equal To", and "Matches". At a very minimum, there should be a "Does Not Match". As a use case, we have a category called Pins. We want ".05in SS Pin Chrome" to be automatically added to the Pi...
over 1 year ago in PIM 1 Gathering interest

Scroll to top of new page after clicking footer links

On long pages when you click a footer link the new page is scrolled down to the same position as the previous page. We understand this is by design in the base Spire UI behavior. We would like an option or setting to always reset newly loaded page...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest