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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1871 of 1871

Ability of configuring additional wait time between each job steps

Currently there is no provision in OOTB "SXe 07: Order History" sync-up job to let the job finish its first step( i.e. "Order Header") completely at database level before processing the next step( i.e. "Order Lines"). As we observed that OOTB job ...
almost 3 years ago in Configured Commerce / Integration 0

Annotate on Brief Templates

We would like the ability to annotate on brief templates in order to better facilitate collaboration. There are times when we don't actually want to change any values, but to have a discussion about them instead. The comments space is not ideal be...
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Make Campaign Start and End Date Mandatory

We would like a setting at the admin level that would enforce the user to have to provide those dates at the Campaign creation level. Ideally, if the user does not fill them in and clicks “create”, it won’t let the user create the campaign and hig...
almost 3 years ago in Content Marketing / Settings + Configuration 0 Future consideration

We would like the ability to view and export the monthly uptime stats for each production hostname.

We would like the ability to view and export the monthly uptime stats for each production hostname.
almost 3 years ago in DXP Cloud Platform / Health reporting 0 Future consideration

Increase file upload size for nginx server

OOTB hosting does not allow to upload image or document larger than 5 MB. This is due to "nginx server not allow to upload file which is larger than defined size in nginx config file" . Expectation : Increase the file size limit.
almost 3 years ago in Configured Commerce / Catalog & Assets / Technical 0 Gathering interest

Create new user based on other user

As a Customer I want to be able to create new users quickly based on the roles and permissions another user has. Like "create a new user B that has the same roles and permissions as user A".
almost 3 years ago in Campaign 0 Future consideration

Sales Represtative not able to set default customer and is required to select bill to and ship to address on every log in.

When using the sales representative functionality they are no longer able to attach their user record to customers nor are they able to utilize the default customer functionality on the user record. Since our sales reps have hundreds of customers ...
almost 3 years ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Allow Block /admin with impersonation

We would like to be able to block /admin on the primary domains, for security purposes as that's most likely to get scanned/brute forced. However, /admin/account/canimpersonateuser needs to be able to work to impersonate. Please adjust the blocks ...
almost 3 years ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

The option to search a term/word used on the website that’ll pull through all the pages where it’s mentioned on the website and allow you to export the results into an excel spreadsheet.

This is critical for searching terms we can no longer mention such as a client name on the website and then we can manage where it's referenced and reduce risk for the firm.
almost 3 years ago in Content Management / Reporting 0

API: Provide Readable Object IDs

Currently, the platform provides a persistent ID for label groups and labels values but those are not user-friendly, which makes troubleshooting and development complicated and prone to errors. Having the ability to define at time of creation or m...
almost 3 years ago in Content Marketing / Integrations 0 Future consideration