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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1859

Filter tasks by assigned teams in plan view

We would like to be able to filter tasks/campaigns in CMP by assignee->teams with the action just pulling in tasks/campaigns that have been assigned to that specific team. The current functionality pulls in all task/campaigns that assigned to a...
3 months ago in Content Management / Reporting 0

Feature to export memory dump

Hi Team, In the PAAS portal, we can download database, and logs for any environment. Similarly, can we have an option to download memory dump with time range selection for any environment? Most of the time, the cause of timeout, and other unknow...
7 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Add an option to the CMS Workflow to target a single user to approve vs a group

No description provided
about 1 year ago in Content Management / Collaboration & Approval 3

Support Cloudflare Logpush to Analytics Destinations

Currently, Optimizely only supports Cloudflare's Logpush to Azure as a beta feature. Please consider adding the ability to send the logs to additional analytics destinations such as New Relic, Splunk, Data Dog, and Sumo Logic.
9 months ago in DXP Cloud Platform / Telemetry 0

Status and potential error log for Recommendation feed parser

The products list is fetched by the Product Recommendations engine and parsed. This parsing may fail, but there is no way to check this from the portal without contacting support (who also have no easy way of checking if there is an error). This w...
over 2 years ago in Product Recommendations / Technical 2 Already exists

Exporting milestone due dates into an excel spreadsheet (not time)

There is no easy way to export milestone due dates without the time attached to it. It makes it incredibly hard to quickly customize the spreadsheet to the users needs. There is no way to export a report of all projects by milestone dates. When fi...

See recipient status at a glance

As a marketeer I want to quickly see the recipient's status, eg in my recipient list view, so I know if they can be addressed or not and why. I'd like to know if they are: unsubscribed for that specific list blocked outbounced ready to be addresse...
about 2 years ago in Campaign 1 Future consideration

Automatic purging of CloudFlare CDN Cache when content are deleted in Episerver

In Episerver DXP we get a CDN from CloudFlare. Great! If an editor deletes a media file in edit mode, the file can still be cached for hours in the CDN. This could be bad if the content really NEEDS to be removed right away, and the editor is not ...
about 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 2 Future consideration

Being able to delete/move to trash orphaned blocks and media

As an editor I would like to be able to remove/move to trash a block or a media content item from the property view in the CMS. As it is now you need to have the Block or Media widget open, and if a piece of content is orphaned you don't see it in...
almost 4 years ago in Content Management / Asset Management 1 Investigating

Scheduled re-import of indexed content

As a site owner using Content Recommendations, I would like the ability to schedule re-import of already indexed content in Content Recs, so that: a) there would be no need for manually triggering a re-scan, e.g. if we add or change metatag or dat...
over 3 years ago in Content Recommendations 3 Future consideration