Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Integrate Product Recs with Experimentation

Seamless integration with all other products. I think this is the most important thing for product recommendations. Having a robust integration with all products should be the main focus, as it will allow for much easier cross-sell opportunities...
about 2 years ago in Product Recommendations / Experimentation 0

Link validation job configuration

In Optimizely Content Cloud 11 the link validation job could be configured: https://docs.developers.optimizely.com/content-cloud/v11.0.0-content-cloud/docs/configuring-link-validation-legacy This is no longer possible in CMS 12. It should be.
about 2 years ago in Content Management / Technical 0

Include support for product configuration in PIM

Currently product configuration Standard/Fixed are only managed in B2B commerce. Please add support in PIM so that they can managed from PIM itself and synced with B2B commerce.
about 2 years ago in PIM 1 Gathering interest

Adding Width and Height to Images via AD Connector

When modifying images in the console, the width and height are automatically appended onto the end of the images (which is good for SEO.) For example: /userfiles/ad/medium/Apollo_94A10001_APNS.jpg?width=3200&height=3200 For Affilliated Distrib...
about 2 years ago in Configured Commerce / Integration 1 Gathering interest

Grant Editors to have access to configure roll out rules in Production, while restricting them from configuring experiments

The goal is for us to make sure only members from the Experimentation Operations function can configure launch experiments in production, but the Product team can control roll outs in production.
about 2 years ago in Feature Experimentation / Experiment Authoring 0 Future consideration

Remove multiple items in Content Area in one go

You can select multiple blocks, images and products from the asset pane (ctrl + click or shift + click) and drag them into the Content Area. However, there is no way of doing the same thing if you want to remove them from the Contet Area. This is ...
about 2 years ago in Content Management / Editing 0

Our Custom application toolbox (TecTools) uses shared cookies to deliver a more seamless user experience as users traverse back and forth between apps and the tecumseh.com website. This solution does not work with sandbox site, as the sandbox users a completely different web domain. As such we cannot use the sandbox environment for integrated testing with out TecTools apps.

We currently use this solution with our current EpiServer B2C site and it works fine with that platform. We need to be able to use this for B2B Commerce Cloud as well. Description: Tecumseh Visitor Cookie Service is a service that ensures that vis...
about 2 years ago in Configured Commerce / Integration 1 Investigating

Error message about number of characters in the rule

When creating a new flag, and adding a rule (for example Targeted delivery), the name of the rule key can be maximum 64 characters. Entering more characters will end up in an error message saying: "Updating test ruleset for flag [flag name] failed...
about 2 years ago in Feature Experimentation / Project / Account Configuration / Settings 0 Future consideration

More Granular Access Rights Assignment

Local editors should be able to edit some pages and without direct root (admin) access. Access rights need to dictate the following for a role which languages and site areas the role has access to and what editing rights.
about 4 years ago in Content Management / Roles and Security 1 Investigating

Database needs to be made readily available for reporting

Hi - we high a high need to get either ad hoc database access or a regularly scheduled (weekly) database copy to inform our business reporting. Optimally if we could trigger a database download ad hoc, that would also help us when we need to quick...
about 2 years ago in Configured Commerce / Technical 0 Investigating