Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1725

Ability to add order notes in the cart detail page

It would be helpful if the Customer Agents could add additional notes at the cart level when they are building a customer's cart. This would need to be saved in the PO.
over 3 years ago in Customized Commerce / Customer Services 1 Already exists

Support Authorization Code flow

We would like Optimizely to support Authorization Code Flow, and to support the use of the platform as an Identity Provider, so it can be included in regression testing. Currently, this is not included in release regression testing.
almost 2 years ago in Configured Commerce / Integration 1 Already exists

Logo/Icon for Documents

Instead of the current default icon used for documents (a paper with an exclamation), there should be the option to add an icon or have it automatically generate based on the file type - like a PDF icon for PDF documents.
almost 2 years ago in PIM 3 Planned

Identifying what code release is on which platform is difficult to ascertain.

As a Web Development Lead, I need to know what code is running on Integration, PreProduction and Production. However, as we can only see the last 10 Deployments, the last release to Production may drop off the list if the team is busy making multi...
almost 2 years ago in DXP Cloud Platform / Code deployment 1 Already exists

Customer Specific List Setting

when a user has customer which you assigned to the list then this user can see the list regardless of what customer is selected by the user. It should only be visible for the selected customer.
almost 2 years ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

Provide a large mouseover preview image for images in an asset folder

The thumbnail of an image is too small to really see what it is. If you open the image, you can see it, but it opens in the editing area which makes you have to click back, etc. to continue editing. A mouseover larger preview image from the asset ...
almost 2 years ago in Content Management / Editing 0

Copy the shortcut field when duplicating English pages to another language using LanguageManager add-on

When you create a page in another language using LanguageManager add-on using the 'Duplicate English', the shortcut field on the settings tab does not get copied. We would like it to be copied since translators sometimes do not know what the short...
almost 2 years ago in Content Management / Multi-language 0

The error in console shall not occur while adding third party videos.

We found the CMS system causes error in the console when you add the third party video in an iframe, the only way is to use the youtube video. Adding the video from third party website provided by client should not give any error in the console. W...
almost 2 years ago in Configured Commerce / Catalog & Assets 1 Already exists

Usability improvements to the campaign list

Some of the following items would help make the campaign list within promotions easier to use: After saving work, the page jumps back to the top. It would be a lot easier if the user could stay at the same place after clicking save. Loading speed ...
almost 2 years ago in Customized Commerce 0 Planned

Allow users to hide or filter out expired campaigns from the list of all campaigns

For clients with lots of campaigns, it is hard to find the most relevant campaigns because expired campaigns still appear in the list. If we could hide expired campaigns, it would allow us to find the campaign we need faster.
almost 2 years ago in Customized Commerce 0 Planned