Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1798

Add option to conditionally forward forms

Working with EPI forms works fine and they are very flexible to set up. One of the thinsg I am missing is an option to send a form based on a certain condition/selection in the form. For example "If #country = "US", "info@whatever.com", "us@whatev...
over 3 years ago in Content Management / Technical 1

Block and page editiing

One of our customers Navico who are big fans of Optimizely, also use Adobe AEM and have mentioned that the main aspect that Optimizely CMS is lacking is that the page building in Adobe AEM is simply easier. They asked if we have anything in our ro...
over 1 year ago in Content Management / Content Manager 0

allow option to change date picker to American-style

The current date picker is set to European-style weeks that end on Sundays. (see attached image) I would like to request an option to change this to American-style weeks that end on Saturdays.
over 1 year ago in Campaign 2 Investigating

Manage Collaborators via API

Customers wants to manage collaborators via REST api, so that they can programmatically grant permissions via their existing permissioning tool that they've created. They do this because it's far more convenient for them to manage this in a centra...
over 3 years ago in Feature Experimentation 0 Future consideration

Event tags to segment results and create metrics- Segment integration

Customers wants to create Optimizely events via Segment. They do this because they already have evnts in Segment and then data is nicely aligned. They wish that Optimizely had the option to filter results by event tags and use the atgs to create m...
over 3 years ago in Feature Experimentation 0 Future consideration

Type check for userId in Javascript (Browser/Node) SDKs

The customer (Yuliyan Yordanov from Tesco Stores) suggested a failsafe solution to reject empty string userId upon activating/enabling an experiment/feature: "A simple check for (typeof user_id ===’string’ && user_id.length ) would fix the...
over 1 year ago in Feature Experimentation / SDKs & Agent 1 Future consideration

Boost recommendations on certain parameters/metadata

The ability to boost recommendations on certain parameters/metadata, i.e. to be able to multiply the ranking score of recommendations based on specified parameters/metadata from the product catalogue. Have weighting scores to drive recs, e.g. givi...
over 1 year ago in Product Recommendations 0

Provide write API to update all of the PIM fields

Please provide a write API for PIM. As we transition to Optimizely Episerver, all of our PRODUCT data will remain in the legacy system (for several months). We need a clean way to keep Opti up to date during this time. We will likely implement Inf...
almost 2 years ago in Customized Commerce 1 Future consideration

Best Bet Storage choice

This is actually related to this feedback: https://feedback.episerver.com/ideas/FIN-I-61 Even though the cache is fixed, there is still the first load that causes a performance hit. In our case, a client added ~2k best bets, and the first load tak...
over 3 years ago in Search & Navigation 0

Add ability to override editorTemplates

It would be great to be able to override editorTemplates. Currently there is an ability to create new ones, however, sometimes we might just want to add a option field like "maximum-number-of-slides" to one of the current OOTB versions. If we do t...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating