Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1838

Ability to create task from the workflow in an existing task

We would like the ability to create a new task from a workflow. Sometimes, a review sparks the needs for a new, separate task to be created.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Building block style workflows

We have different processes that often have multiple steps that are common among them. We would like the ability to create "blocks" of multiple steps that can be mixed and matched to create new workflows or that can be added to a workflow ad hoc.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Routing rule - Field change in WRQ

If a requester changes the request after submitting, routing rules are not applied/updated. To see if a WRQ has been changed, the only way is to go into the request and look at the history tab. Therefore, it would be great if routing rules can be ...
over 1 year ago in Content Marketing / Requests 0 Future consideration

Opti Analytics - Site Search Zero Search Results by customer

Currently, Opti Analytics has two options to access the zero search results performed by customers within site search: 1 - You can view ALL the zero search results and then Filter by Customer 2 - You can click on a particular term to view which cu...
over 1 year ago in Commerce Analytics 0

Content referencing list does not show full path

When viewing the content referencing list for a content item the full path to the item is not visible. This makes it hard to see at a glance where the content is being used
over 4 years ago in Content Management / Editing 0 Future consideration

Basket value for Email Triggers

For email triggers, as well as having basket ID, we would like to have the basket value too, so that we can offer discounts to customers who have abandoned their baskets that are over a certain value.
over 1 year ago in Product Recommendations / Email Personalization 0

Cache Control Headers

We would like to be able to add cache control headers to images coming from the CMP DAM. Specifically, cache-control: public and adding a max age. This allows the browser to cache the images as well, helping to reduce trips to the server and impro...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

variant children visibility difference between V1 and V2 of the products collection service

in V1 of the product collection service, style parent product visibility is taken into consideration when determining if a variant child product is visible or not, but V2 doesn't do that!we noticed this on the Order History Details page after turn...
over 1 year ago in Configured Commerce / Catalog & Assets 2 Investigating

Text area max lenght

Textarea element should have support for optional max length value. This would be helpful in preventing ddos attacks but also helpful in general.
about 3 years ago in Content Management / Forms 0

Market Filter should also be added to NodeContent

EntryContentBase has a MarketFilter property to control which markets the entry should be show on (provided the developers read and act on it). I would like to see the same property and logic on the NodeContent type. In some scenarios we would lik...
about 3 years ago in Customized Commerce / Catalogs 0 Gathering interest