Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add a spinner while the page tree is being modified

Since the version 12 upgrade, our client and their editors have encountered a problem with the page tree. Actions like deleting and moving items aren't immediately reflected in the user interface. This leads to users repeating the action, only to ...
6 months ago in Content Management / Content Manager 0

Extend Langauge Manager Add On - Support for Azure Custom Translator

Customers want the flexibility to customise Azure Translations. This can be accomplished by uploading training files through https://portal.customtranslator.azure.ai/ The Language Manager Add On does not support custom translations. Extend Admin U...
over 2 years ago in Content Management / Editing 3 Investigating

Export and Columns Option in Meta Class Data

Missing Export Option : In Commerce 13, there was an option called “Printer Version” for all the meta class data. While I can see an export option in the contacts, this option is missing in all other meta class data. Column Visibility in Meta Clas...
28 days ago in Customized Commerce 0

Add Library Link to Completion Message for Easier Asset Management

Could the team add a hyperlink to the completion message or directly on the saved asset when it's automatically saved to the library? This would make it more convenient to move assets to the collections folder, as you could click directly from the...
about 2 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Unable to edit shared blocks on commerce pages

Issue raised on behalf of partner: "I am facing an issue when a shared block is used on commerce pages like category or product page, and when i edit the block it saying "This item is not used anywhere.""
4 months ago in Customized Commerce / Technical 1

Auto Maintenance Page when origin server is not reachable

It will be good to have a maintenance page or custom error page automatically put up when origin server is not reachable e.g. 403, 502, 503 error response. So that user are not just seeing a generic error page which may impact business image.
about 1 year ago in DXP Cloud Platform / Traffic management 3 Future consideration

Add ability to migrate Library-level Asset Fields to folder-level

As a CMP library administrator I would like to be able to select existing Library-Level Asset Fields (formerly known as labels) and select to display them only within particular folders. The ability to add Asset Fields to specific folders was adde...
8 months ago in Content Marketing / DAM/Library 0

session count in ODP

Could the session count in ODP be reinstated as there are no other options with in ODP to track visits
about 2 months ago in Data Platform App 0

Support Cloudflare Logpush to Analytics Destinations

Currently, Optimizely only supports Cloudflare's Logpush to Azure as a beta feature. Please consider adding the ability to send the logs to additional analytics destinations such as New Relic, Splunk, Data Dog, and Sumo Logic.
7 months ago in DXP Cloud Platform / Telemetry 0

PaasPortal feature to enable site maintenance mode

A control/button in the Paasportal to set the site into maintenance mode. Currently we can only enable maintenance mode with a deployment - which we might not want to do.
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration