Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Status Gathering interest
Product Configured Commerce
Categories Orders & Payment
Created by Guest
Created on Dec 2, 2024

RELATED FEEDBACK

Order Approval - Sort By Ship To/Pick Up

Change the sort by Ship To/Pick Up on the Order Approval page to Company Name. The current sort order for Ship To/Pick Up is by the Customer Sequence, which causes confusion since Customer Sequence is not a data element end users are familiar with. Both Order History and Invoice History have sort by Ship To/Pick Up by Company Name, which is the expected user experience for Order Approval as well.

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  • Optimizely
    Sara Winter
    Reply
    |     Dec 2, 2024

    Thank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.

    There are details and requirements that would need to be considered (such as 'Company Name is not a required field'; backwards compatibility and review similar filters like on Change Customer page)

    Implementation partners should be able alter this at the project level if a website would like to customize the behavior on these filters/pages.

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