Skip to Main Content
Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

Configured Commerce

Showing 233 of 1661

Ability to Change Qty on Order Review

Currently if you are on the final page of checkout and want to change a quantity last minute, you have to go all the way back to the cart. You should be able to edit your quantity on this last page of checkout without having to go backwards.
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

RMA Destination Email

Currently you can only have one email address for the RMA Destination Email. We have 28 locations. It would be nice if you could build rules saying depending on which branch the customer selects, the email then goes to that branches email address....
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

BOGO promotions

We have a requirement on promotions from client, it is not possible to configure it OOTB so requesting you to provide provision to customize the same OOTB. Support ticket raised: https://support.optimizely.com/hc/en-us/requests/1045950 Requirement...
over 1 year ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Saved Credit Card feature for Square Iframe provider

Hi Team, Optimizely OOTB only supports Saved Credit Card feature only if IFrame provider is TokenEx. However for our client we have Square payment gateway and Square payment gateway doesn't work without Square IFrame provider. Due to above configu...
over 1 year ago in Configured Commerce / Integration 2 Planned

Ability to add column of placed by username and filter, on order history page in admin panel

Problem: In the admin panel, if you navigate to sales section and go to the cart history page, you can add several columns to see that particular data in the table. One of these is the placed by username column and a filter for the same on top.If ...
over 1 year ago in Configured Commerce / Orders & Payment 2 Gathering interest

GUID - Alternative Display Value for Attributes and Brands

Please allow user to add common name alternative value for Attributes and Brands so that generating a direct url to a filtered PLP page will be cleaner than having to use the GUID value in the url.
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...
over 1 year ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

Add sort order to VMI Product Lists

It would be nice for the products list on Storefront within Vendor Managed Inventory to have a sort order (like how it currently exists in "Storefront Lists') to help provide a quick way to update inventory or other editable values. Using the bin ...
over 1 year ago in Configured Commerce / Self-Service 0 Gathering interest

Add ability to automatically create page content for page variations.

Would be awesome to have a method of identifying page variations in Standard.json files so that they were auto generated from the devs when an environment is built the first time. For example, if we have a Home Page, with 2 variants, 1 for authent...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 3 Gathering interest

Adding Width and Height to Images via AD Connector

When modifying images in the console, the width and height are automatically appended onto the end of the images (which is good for SEO.) For example: /userfiles/ad/medium/Apollo_94A10001_APNS.jpg?width=3200&height=3200 For Affilliated Distrib...
over 1 year ago in Configured Commerce / Integration 1 Gathering interest