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We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Gathering interest
Categories Integration
Created by Guest
Created on Sep 15, 2022

Include information about errors on the email notification triggered by a failed integration job execution

Currently when the execution of an integration job ends in failure, we get notified; however, the email itself says nothing about the reasons as to why the job failed, it only says "job failed".

I'd like to suggest that the email notification should have more information to troubleshoot without having the users to go into the admin console. As a use case, some users that are on the distribution list that were notified may not even have admin console accounts, but probably need to be notified that an order was not integrated correctly into their ERP. Ideally, the notification could include the log entries of the job execution that have a type of "error" or "fatal". Otherwise, it should at least include a link so the users (that do have an admin console account) could click on it and be automatically directed to the job logs of that Integration Job execution.