Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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TinyMCE Spellchecker autocorrect suggestion words are not displayed even though the API has returned a list of suggestion words

Spell checker marks words as incorrectly spelled. We can see the API is returning the alternative suggested words. However Optimizely's Tiny MCE does not display the suggestions
over 1 year ago in Content Management / Content Manager 0

Comme

Be able to comment from the full screen view.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2 Will not implement

Salesforce Connector Field Mapping to support field labels

Currently, when mapping Salesforce fields in CMS forms shows only field names for Salesforce databases in dropdowns, but Salesforce supports field labels that are used in UI's within Salesforce and other systems integrating to Salesforce (e.g. For...
over 2 years ago in Integrations 0

Add campaign completion percentage as column (data in CSV)

When hovering over the Campaign status on the List view and the Timeline, you are able to see a completion percentage for the Campaign. When you download this report as a CSV you can’t see the percentage. Would it be possible to see the Campaign c...
over 1 year ago in Content Marketing / Plan 0 Future consideration

Optimizely Integration with AppsFlyer

The customer asked to add an integration with AppsFlyer so that they can track app installs via Optimizely. They currently use AppsFlyer all across their site to track app installs. However, they want to be able to accurately attribute app install...
over 1 year ago in Integrations 0

Allow briefs and content to roll up and down across the parent campaign and child campaigns

I want my parent campaign brief and content to roll across all subcampaigns and tasks, and any content created in subcampaigns and tasks to roll up to the parent content tab.
over 1 year ago in Content Marketing 0 Future consideration

A view where workflow steps (within a task, within a subcampaign) show in the parent campaign

When creating a campaign, I need to create subcampaigns to organize like tasks, then each task has workflow steps. I need to be able to see all subcampaigns, tasks, and workflow steps on one view without having to click into each task.
over 1 year ago in Content Marketing 1 Investigating

Expose Notifications to allow handler/pipeline override

Getting notifications via email can be a bit overwhelming at times. We would like to be able to plug custom connectors to be able to receive notifications via other communication systems when a job fails or if we start a job to get a notification ...
over 1 year ago in Integrations 0

Move files from Content tab to Attachments tab

It would be great if there was a feature/capability to quickly MOVE a file in the Content tab over to the Attachments tab. Currently, i have to download a file(s) from Content tab, then re-upload it to Attachments tab. There are times when i want ...
over 1 year ago in Content Management / Content Manager 0

Better proofing interface

Need distinct buttons that allow actions to be taken on a proof, beyond markup (e.g., approved, approved with changes, share, etc.)
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration