Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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AI generation for DAM only

At the moment, AI generated content can only be created from within a task (correct me if I am wrong). Are there plans to allow for DAM/DAM lite only clients to create AI generated imagery?
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Add Address Verification Service check to Moneris payment gateway Credit Card transactions

We would like to add another layer of security to every Credit Card transaction being made through our eCommerce to prevent fraud. We would like to add the address verification service from Moneris that will verify and compare the entered billing ...
over 1 year ago in Configured Commerce / Orders & Payment 0

Take "Showing block status on content area" in from labs

For editors that do not work with On page editing this really helps getting status overview of the blocks on a page. You have no idea if the blocks are in a good state (i.e. published)
over 2 years ago in Content Management / Content Manager 0

Option to Create a New Version automatically from an existing task or item in the Library

It would simplify the process of updating existing content if such an option allowed you to automatically create a related task that either exists alongside the original task or integrates itself into the original task with all of the relevant rel...
over 1 year ago in Content Marketing 0 Already exists

Show the reference IDs of objects in the Related Activities column under Request module

It would be great if the Related Activities column in the work request module could show the reference IDs of the objects, such as, CPN, TSK, WRQ IDs.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Ability to create task from the workflow in an existing task

We would like the ability to create a new task from a workflow. Sometimes, a review sparks the needs for a new, separate task to be created.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Building block style workflows

We have different processes that often have multiple steps that are common among them. We would like the ability to create "blocks" of multiple steps that can be mixed and matched to create new workflows or that can be added to a workflow ad hoc.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Routing rule - Field change in WRQ

If a requester changes the request after submitting, routing rules are not applied/updated. To see if a WRQ has been changed, the only way is to go into the request and look at the history tab. Therefore, it would be great if routing rules can be ...
over 1 year ago in Content Marketing / Requests 0 Future consideration

Opti Analytics - Site Search Zero Search Results by customer

Currently, Opti Analytics has two options to access the zero search results performed by customers within site search: 1 - You can view ALL the zero search results and then Filter by Customer 2 - You can click on a particular term to view which cu...
over 1 year ago in Commerce Analytics 0

Provide a way to get relations in batch

The IRelationRepository interface contains methods to find relations between nodes and entities. However, the only API it has allows for only one content reference to be looked up. We want a batch interface for this repository, eg. IEnumerable<...
over 2 years ago in Customized Commerce / Catalogs 0 Gathering interest