Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add option to control JPG quality when uploading an image (currently it auto-compresses JPGs)

From the customer: I just noticed that when I upload a JPG image in an "Image upload" field in an extension, the image gets re-compressed (optimized). This is a great feature, but I would like to know is there a way to switch that off / circumvent...
over 1 year ago in Web Experimentation / Other / Project / Account Configuration / Settings 0 Future consideration

Password expiration settings

Right now, in the admin console there isn't the possibility to set password expiration rules. For example, password should expire every 30 hours/days/weeks and the new password shouldn't be like any previous one. It would be great if these setting...
over 2 years ago in Configured Commerce / Users, Permissions & Security 2 Investigating

Add option to render custom attributes when using ClientResources

There does not appear to be an option to render custom attributes when using ClientResources. One use case for this is that some resources require 'async' and 'defer' attribute in the script element — for example when using Google Maps and ReCaptc...
over 2 years ago in Content Management / Technical 0

Copy link text button in link dialogue

I often link to other articles by writing the link text, selecting the text, copying the URL I want to link to, and then pasting the URL into the link dialogue. At this point, I have to add the link title, and most of the time I want to use part o...
almost 4 years ago in Content Management / Editing 0

Budgeting Breakdown Reporting

We use the budgeting feature for all of our campaigns, and we would like to be able to report on budget across all campaigns, but broken down by sub-campaigns (in addition to tasks).
over 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Increase file upload size for nginx server

OOTB hosting does not allow to upload image or document larger than 5 MB. This is due to "nginx server not allow to upload file which is larger than defined size in nginx config file" . Expectation : Increase the file size limit.
over 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Gathering interest

Allow content tracking without pixels

Right now the process for tracking content in CMP is: Make sure the site is running the js snippet Add a publishing channel For each article, structured content or omnichannel content: Publish with the tracking pixel This last part seems unnecessa...
over 1 year ago in Content Marketing / Analytics / Integrations 0 Future consideration

Remove the need for a 'dummy' publishing step

When importing content into CMP (creating a bunch of articles), a publishing channel is needed. As far as we've been informed, although you can create and publish content just fine, you need to have this publishing channel attached, even if it's a...
over 1 year ago in Content Marketing / Analytics 0 Future consideration

Allow multiple content pieces to be published per task

Now that more and more types of content are coming to CMP, we have some tasks that have multiple pieces of content that need to be published. Currently, only one 'primary' article is allowed to be published, and we'd love an option to remove that ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

TinyMCE Spellchecker autocorrect suggestion words are not displayed even though the API has returned a list of suggestion words

Spell checker marks words as incorrectly spelled. We can see the API is returning the alternative suggested words. However Optimizely's Tiny MCE does not display the suggestions
over 1 year ago in Content Management / Content Manager 0