Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1753

Ability to export all fields

When exporting customers, we'd love the option to export all fields, including identifiers. Right now, fields like "Image URL" and identifiers are not exposed in the export
over 1 year ago in Data Platform App 0

Click to edit referenced content item

Right now, when you add a content reference property to a page, there's no way to edit the piece referenced quickly. You have to go search for it in the CMS elsewhere, where in other types, you can just click to edit. We'd love the option to just ...
over 1 year ago in Content Management / Editing 0

Create folders/projects in the plan module

We currently use Welcome Campaigns to group ongoing and ad hoc tasks for our marketing teams. However, this can be confusing at times since we also utilize Campaigns to manage our broader marketing initiatives (actual marketing campaigns). Therefo...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Share Saved Views with Another User/Team

Today, I can only either keep my saved views to myself or make them public for the whole instnace to see. But I'd like to be able to create a saved view and then share it with either a few other users or with my whole team, just like you can share...
over 2 years ago in Content Marketing / Plan 0 Future consideration

Show Unique Visitors for Each Source under the 'Channels' Tab of the Analytics Module

We would like to showcase unique visitors for each recorded source under the different channel categories.
over 2 years ago in Content Marketing / Analytics 0 Future consideration

Use human language on key experiment changes

We want to quickly find the dates of an experiment starts, ends, ramp-up percentage changes, so that we can keep track of the changes made in the experiment. Currently in the history, only the code changes are listed and we have to read through th...
over 1 year ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

Please work properly with Grammarly

I use Grammarly on everything, and it works amazing on almost everything I do. For some reason, it does not work on Optimizely/Welcome. Instead of a simple change in spelling or grammar error, it duplicates the content in any comment box. It actua...
over 1 year ago in Integrations 0

Please separate form fields and metaproperty fields

Since Custom Fields and Labels were combined, it is very difficult to manage these two different types of input fields. We would like to have labels/metaproperties separate so that it is easier to determine which fields we can parse data by. We do...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Project Migration - Allow to copy content even with live hostnames

Within the PaaS portal, under the "Project Migration" tab, on the fourth step "Go live", add the ability to select the option "Copy content" even if certain DNS records are already "live" on the new environment. Our workaround for the moment is to...
over 1 year ago in DXP Cloud Platform / Code deployment 0 Future consideration

Upload of assets directly into Collections from USER Computer

Ability to upload files directly into collections and not by just choosing from Assets category
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration