Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Allow to cancel an integration job programatically

As a developper, I would like to have a way to programmatically stop an integration job while it's being executed. The current way, if you exit it will process the next steps anyways, and you have to use complex ways and non-graceful ways to keep ...
over 2 years ago in Configured Commerce / Integration 1

Upload of assets directly into Collections from USER Computer

Ability to upload files directly into collections and not by just choosing from Assets category
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Trigger Notifications for Task Creators when a Task becomes overdue

ContentOne Comms wants to trigger Notifications for Task Creators when a Task becomes overdue so that they can push step assignee for completing the task.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Product Feedback: Licensed Content

We'd like for the licensed content author field to be unlocked. We cannot currently publish to our CMS because it pulls from the licensed content author field for the logo or author of the publication. Instead the information that populates that f...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Allow RealTimeOrderSubmitServiceBase Extension (or similar)

Currently Opti provides a IRealTimeOrderSubmitService interface to allow you to create a custom RealTimeOrderSubmitService. However, the RealTimeOrderSubmitServiceBase used by all of the OOTB connectors is not able to be extended, which requires m...
over 2 years ago in Configured Commerce / Integration 0

Share Saved Views with Another User/Team

Today, I can only either keep my saved views to myself or make them public for the whole instnace to see. But I'd like to be able to create a saved view and then share it with either a few other users or with my whole team, just like you can share...
over 2 years ago in Content Marketing / Plan 0 Future consideration

Status For Events

Could we please have the status for Events such as "completed", "InProgress" and "Not Started".
over 1 year ago in Content Marketing / Plan 0 Future consideration

Show Unique Visitors for Each Source under the 'Channels' Tab of the Analytics Module

We would like to showcase unique visitors for each recorded source under the different channel categories.
over 2 years ago in Content Marketing / Analytics 0 Future consideration

"Lock" tasks when they are complete

Hello, I've noticed that after we mark a Task as "Complete", you can still open a doc in the Content tab and add edits -- after that doc was pushed to the Library. I've had people try to keep editing a doc in the Content tab in a task that was "Co...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Way to restore a product

Sometimes products are deleted/removed accidently and customers would like a way to 'restore' it
over 1 year ago in Configured Commerce / Catalog & Assets 1 Gathering interest