Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Export User Permissions as Object Metadata

For audit purposes, we'd like to be able to export the users who have view, comment, edit, or ownership permissions to the objects in the CMP.
over 1 year ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Quip Integration

We use Quip for document collaboration and would love to see support in the Content tab. That would allow us to seamlessly create, edit, review, and approve documents without having to move files.
over 1 year ago in Content Marketing / Integrations / Tasks, Campaigns, and Events 0 Future consideration

Mark Fields Mandatory at Field Settings (instead of on templates, workflows)

Some of our fields are designed to capture business-critical data and must be completed every time they are used. Setting the mandatory fields up at the template and/or workflow level is cumbersome. We'd like to be able to set a field as mandatory...
over 1 year ago in Content Marketing / Settings + Configuration 0 Planned

Add an event reminder

We need Event Reminder Notification to be sent to the Event Creator informing that a particular Event is going to take place/when the Event happens.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Allow RealTimeOrderSubmitServiceBase Extension (or similar)

Currently Opti provides a IRealTimeOrderSubmitService interface to allow you to create a custom RealTimeOrderSubmitService. However, the RealTimeOrderSubmitServiceBase used by all of the OOTB connectors is not able to be extended, which requires m...
over 2 years ago in Configured Commerce / Integration 0

AI generation for DAM only

At the moment, AI generated content can only be created from within a task (correct me if I am wrong). Are there plans to allow for DAM/DAM lite only clients to create AI generated imagery?
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Add Address Verification Service check to Moneris payment gateway Credit Card transactions

We would like to add another layer of security to every Credit Card transaction being made through our eCommerce to prevent fraud. We would like to add the address verification service from Moneris that will verify and compare the entered billing ...
over 1 year ago in Configured Commerce / Orders & Payment 0

Share Saved Views with Another User/Team

Today, I can only either keep my saved views to myself or make them public for the whole instnace to see. But I'd like to be able to create a saved view and then share it with either a few other users or with my whole team, just like you can share...
over 2 years ago in Content Marketing / Plan 0 Future consideration

Show Unique Visitors for Each Source under the 'Channels' Tab of the Analytics Module

We would like to showcase unique visitors for each recorded source under the different channel categories.
over 2 years ago in Content Marketing / Analytics 0 Future consideration

Option to Create a New Version automatically from an existing task or item in the Library

It would simplify the process of updating existing content if such an option allowed you to automatically create a related task that either exists alongside the original task or integrates itself into the original task with all of the relevant rel...
over 1 year ago in Content Marketing 0 Already exists