Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Allow customers to access security and audit logs

ODP has implemented Splunk SIEM and completed the onboarding of AWS Cloudtrail logs. However, customers do not have direct access to these logs. ODP is the only person who has visibility into these logs and we are dependent on them to notify us of...
about 1 year ago in Data Platform App 0 Future consideration

Integration with Meta/Facebook Commerce

We are looking to continue our integration with Meta/Facebook Commerce. Per Meta: "Since June 5, 2023 , any new shops you create use Checkout with Facebook and Instagram . If you have shops created before June 5, you have until April 24, 2024 to e...
about 1 year ago in Integrations 0

Dynamic campaign criteria

When creating campaigns in product recommendations, it would be great to have dynamic value capabilities. For example, if I have multiple brands on my website and I want the first product being recommended to match the brand of the sku that the us...
almost 4 years ago in Product Recommendations / Technical 3 Future consideration

The use of ICS Files as invitation links within Emails, when the file upload of campaign is used.

When uploading an image to the attachment section of Campaign, it is possible, to get the URL of the image on Campaign's server.When uploading a file like ics or pdf to the attachment section of Campaign, it is not possible, to get the URL of the ...
almost 4 years ago in Campaign 0 Future consideration

Sort All Columns in Plan Module

I really need to be able to sort ANY column in List View. Right now, only a few are sortable, which means I have to export the view and then sort in Excel if I want to arrange my data. It's frustrating and time consuming to have to leave the platf...
over 2 years ago in Content Marketing / Plan 0 Future consideration

Clarify and organize workflow step actions

Divide workflow step actions based on user persona (experimentation vs marketing)
over 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Apply Workflows to Events

We would love to see workflows for events. These would not be to create ‘assets’ like with tasks, but to assign responsibilities for preparation/work on the day/follow up etc. Right now, we put this information in the brief but it won’t show up on...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Daily Digest of Work to cut down on notifications

It would be great if we could choose to receive either a daily or weekly digest of the work and activity in the system that members of the team are associated with. Something like this would cut down on the number of notifications we receive on a ...
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Request to configure- Avg Available Memory, Avg Http Request executionTime and Avg. process I/O rate for Western Power

Hi Team, We are working with Western Power, Australia. We need a help to configure- Avg Available Memory, Avg Http Request execution Time and Avg. process I/O rate for Western Power Application Insights (all environments). This is required to moni...
over 1 year ago in DXP Cloud Platform / Health reporting 0 Future consideration

Settings - Configure Workflows for Task vs Hypothesis

No description provided
over 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0