Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1810

Advanced Social Media Capabilities

We'd love to see you develop more on paid content and targeting (other than Facebook and LI) so that we can bring more of our work into the platform from 3rd party tools. It would also be great if you could publish videos on LinkedIn through the p...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Dynamic campaign criteria

When creating campaigns in product recommendations, it would be great to have dynamic value capabilities. For example, if I have multiple brands on my website and I want the first product being recommended to match the brand of the sku that the us...
over 3 years ago in Product Recommendations / Technical 3 Future consideration

The use of ICS Files as invitation links within Emails, when the file upload of campaign is used.

When uploading an image to the attachment section of Campaign, it is possible, to get the URL of the image on Campaign's server.When uploading a file like ics or pdf to the attachment section of Campaign, it is not possible, to get the URL of the ...
over 3 years ago in Campaign 0 Future consideration

Bi-directional Related Objects

When we relate task A to task B, we want to see that relationship from task B as well.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Optimizely CMS11 Extension for Visual Studio 2022

There is no extension for Visual Studio 2022 for CMS11, a lot of customers are still on CMS11 and a lot of developers are using Visual Studio 2022. This will make a lot of developers happier, not to forget the ability to spin up an alloy site than...
over 2 years ago in Content Management 0

Ability to remove/delete the standard "Overall Revenue" Metric, and replace it with another metric.

Customer (Vistaprint): In our case, it (Overall Revenue) is certainly incorrect. We send multiple events for the same conversions with revenue so that we can target revenue for specific product categories as a metric. Overall Revenue will sum thos...
over 2 years ago in Experimentation Analytics / Metrics Setup 0 Planned

Data in the local format for the Jobs execution notification email

Hi Opti tea, This is regarding the Optimizely Jobs Exection notification email admin is receiving. Currently the Jobs shows all the datetime in the UTC format like this: Orders ReSubmit (Failed Orders) To ERP (Sandbox) Failed at 6/23/2022 7:27:08 ...
over 2 years ago in Configured Commerce / Integration 0 Gathering interest

Ability to customize the board view.

Additional features such as- Reduce task card size Add more columns ((Backlog, Pending/On-Hold/Waiting for Approval, Blocked) Full Screen view (for better daily scrums) would make the board view simpler & detailed to reduce the scrolls for ef...
about 1 year ago in Content Marketing 1 Future consideration

Time Tracking enabled should enabled by default when creating new workflow steps

Currently, we create the workflow steps, save it as template, edit the template to enable time tracking and then remove and re-add the workflow template for that Task. it's very tedious work and having the option to enable time tracking from the s...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration

Customize Email Notifications

The ability to enable/disable/customize when and what email notifications are sent
about 1 year ago in Content Management / Personalization 0