Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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News Section for Blogs and Resources More like WordPress

We use the news section for posting blogs every few days. There is no organization level or search function available for me to copy and paste from existing to reoccurring. There's no feedback like I would get from WordPress saying add this tag or...
about 1 year ago in Content Management / Content Manager 0

Sort tasks within the campaign

Currently the tasks are randomly listed in the campaign . It would be great if we could put them into the order we want them (drag and drop would be ideal).
about 1 year ago in Content Marketing 1 Future consideration

Regular Expressions (regex) audience conditions

Right now you can select is, contains, any value, no value as conditions, but we'd like the option to have a regular expression condition for the more complex audiences. We have similar conditions in other platforms (like Optimizely CMS), but can'...
about 1 year ago in Data Platform App 0

Hide fields

Some fields do not need to show up on a report or list (anymore) and it's hard to remove them (by contacting optimizely). If at all possible, it would be nice to hide them, so you can't select them from the UI anymore, when you want to keep the da...
about 1 year ago in Data Platform App 0 Future consideration

Rename field labels

Right now, only Optimizely can edit the fields once created in the app. But we'd like the ability to at least change the field label from the UI. This shouldn't impact the API name of the field
about 1 year ago in Data Platform App 0 Future consideration

Language Manager Add On should translate all blocks as well

When creating a new language version of a page, you have the option to copy the data from the source page. This option should also copy any blocks (recursively) as well. This would significantly reduce the amount of initial work an editor needs to...
over 2 years ago in Content Management / Editing 2 Already exists

Enable all available languages in Search & Navigation automatically

Today, very few languages are enabled by default in Search & Navigation and to add more we have to contact support to get at most 10 languages enabled. I suggest that S&N should be improved to automatically handle all enabled languages in ...
over 2 years ago in Search & Navigation 0

Advanced Social Media Capabilities

We'd love to see you develop more on paid content and targeting (other than Facebook and LI) so that we can bring more of our work into the platform from 3rd party tools. It would also be great if you could publish videos on LinkedIn through the p...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Ability to add any Task, Event or Campaign to a Milestone

We'd like to be able to add any Task (from any campaign), Event or an entire Campaign (this one may be a stretch, I know) to 1 unique Milestone so that we can link these multiple activities to a single traceable milestone. This would be beneficial...
about 1 year ago in Content Marketing / Plan 1 Investigating

Workflow Fields - When applying workflow to existing tasks, choose which fields should be kept

Following field inheritance, Workflows will override existing Task fields if a Task was created with no Workflow applied. It would be nice if users got to choose which fields to remove, merge and replace.
about 1 year ago in Content Marketing / Settings + Configuration 1 Will not implement