Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1733

Search boosting needs to be more granular

Instead of tuning 0-100 or even 0-10, the tuning on the Boosting dashboard is available only from 0-4, which is not granular enough. Often small changes in rank tuning are what is required, but the dashboard does not allow that kind of experimenta...
about 1 year ago in Search & Navigation 0 Investigating

Ability to configure the options in the Active Publishing Environment dropdown

Wausau has recently been provisioned with a second sandbox environment which will act as a pre-prod environment. They would like to have the option to select this environment in PIM for running the B2B PublishApprovedProducts job. Support has indi...
about 1 year ago in PIM 0 Planned

Archive Folders

Why can I not archive folders? I had files in the folders Archive > Personas and I wanted to keep them together. I was unable to archive the folder so I had to archive individual files. When I apply the archive filter, I can see that the “path”...
about 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Ordering selection change

As a product owner for Welcome for DHL.com, I want to be able to change the way we can order options on a campaign, so that they make most sense for the business and the users of the campaign. When creating our campaigns, we found that the standar...
about 1 year ago in Content Marketing 0 Future consideration

Upload thumbnail and icon in Content Types

Currently, we can add thumbnails and icons to code for blocks and pages, but there is no such option to do that with non-code properties. If we could upload both the thumbnail and the icon used in the tree/block, that would be super helpful.
about 1 year ago in Content Management / Editing 0

Bi-directional Related Objects

When we relate task A to task B, we want to see that relationship from task B as well.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Optimizely CMS11 Extension for Visual Studio 2022

There is no extension for Visual Studio 2022 for CMS11, a lot of customers are still on CMS11 and a lot of developers are using Visual Studio 2022. This will make a lot of developers happier, not to forget the ability to spin up an alloy site than...
over 2 years ago in Content Management 0

Ability to remove/delete the standard "Overall Revenue" Metric, and replace it with another metric.

Customer (Vistaprint): In our case, it (Overall Revenue) is certainly incorrect. We send multiple events for the same conversions with revenue so that we can target revenue for specific product categories as a metric. Overall Revenue will sum thos...
over 2 years ago in Experimentation Analytics / Metrics Setup 0 Planned

Data in the local format for the Jobs execution notification email

Hi Opti tea, This is regarding the Optimizely Jobs Exection notification email admin is receiving. Currently the Jobs shows all the datetime in the UTC format like this: Orders ReSubmit (Failed Orders) To ERP (Sandbox) Failed at 6/23/2022 7:27:08 ...
over 2 years ago in Configured Commerce / Integration 0 Gathering interest

Allow Populating The Product Carousel With Individual Products

Add another option to the Product Carousel widget that allows the user to select individual products within the CMS.
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest