Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1822

better handling of SSO user logging to a website that he doesn't access to

can we display a friendly error message for SSO users if they try to login to a website that they don't have access to?
about 1 year ago in Configured Commerce / Users, Permissions & Security 1 Investigating

All related assets updated at same time

If you have more than one task rolling up to a campaign, once you update one task under "related" they should all automatically update. Right now, you have to go into each task to add all "related" tasks which seems inefficient.
about 1 year ago in Content Marketing 0

Assign campaign to new work request

It would be helpful to have a new work request to attach itself to a campaign even before being accepted. Once accepted the task would also automatically be added. This would make for a much more efficient process.
about 1 year ago in Content Marketing 0

Templated Metrics - No more manually adding same metrics each test

We use the same metrics in every test. (with a handful of unique ones) It takes my team 10 min every test creation to search through the 75+ metrics/events/pages to select the 10 we always use. It would be nice to select the default option and hav...
about 2 years ago in Experimentation Analytics / Other 2 Planned

Overdue Notification for Watchers

As a watcher, I'd like to be informed when a task becomes overdue so that I can help the team move it along.
about 2 years ago in Content Marketing / Notifications 0 Future consideration

Replace "delete" with "archive" for an experiment in REST API doc

I'd like to suggest replacing "delete" with "archive" on that page as this request doesn't delete experiment, just archives it and it's confusing for the customers. https://docs.developers.optimizely.com/experimentation/v3.1.0-full-stack/reference...
about 2 years ago in Web Experimentation / APIs 0 Investigating

Automatically Associate All Campaign Assets in Library as Related

In organizations which are very much compliance driven, there is a requirement for marketing teams to provide supporting information to the customer-facing creative content that is being produced. This could be boilerplates, claims, disclaimers, a...
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Global time of day settings

It would be helpful to be able to set a global "time of day" in the admin settings vs. having each step default to the time it's being built and requiring manual adjustment.
about 1 year ago in Content Marketing / Settings + Configuration 0

Add a duration indicator to workflow cards

When viewing all of the workflows, it would be helpful to see the total duration indicated at the card level. It's currently hard to tell what that is, because it isn't totaled anywhere.
about 1 year ago in Content Marketing / Settings + Configuration 0

extensions required values

When creating an extension, a customer suggests to add the possibility to change some of the fields of the extension from optional to required, in the template of the extension itself. Currently, fields are all optional when created. The Json file...
about 2 years ago in Web Experimentation / Project / Account Configuration / Settings 0 Future consideration