Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1838

webhook for automated opens

As a marketeer I want to receive a webhok for automated opens, because I want to analyse the follwoing: Why don't I receive any opens from this recipients? Is it realy an inactive reader? How is the share of users having some sort of privacy prote...
about 2 years ago in Campaign 0 Future consideration

Dimension Analyzer doesn't support localized value

When you use the dimension-analyzer ES7 feature, localized value should work For example: I have an attribute of lenght with 3/4" When I search [EN] 3/4" = results are ok [EN] 3/4 inch = results are ok [FR] 3/4" = results are ok [FR] 3/4 pouce = r...
about 1 year ago in Configured Commerce / Search 0 Investigating

Logger having error categorised into types

The Optimizely logger indicates different types of errors. Our client suggests to divide the different types of errors by type. Example use case: our client is currently using a Regex to identify the error messages received for the error "not in d...
about 2 years ago in Feature Experimentation / SDKs & Agent 1 Future consideration

Event API

support any API for Events needed. Why isn't it
about 1 year ago in Content Marketing / Integrations 0

Trim and Convert Video Files in CMP

I want to be able to trim, stitch and convert the file types of videos in CMP, please.
about 1 year ago in Content Marketing / DAM/Library 0

Improve Bulk Upload Performance and Speed

The time to upload individual files and groups of files need to be improved
about 1 year ago in Content Marketing / DAM/Library 0

Amplitude >< ODP

I see Amplitude as a hopeful integration often with prospects usually around Web Experimentation. Lately this came up when discussing ODP and bringing in Amplitude data/personas for future segmentation.
about 2 years ago in Integrations 0 Investigating

Ability to honor a Project the user is in when getting search results

Our client would like to be able to test content that is within a Project in the Search results on the site before having to publish that content. Right now they use Projects when adding new content/content updates to the site. They would like to ...
about 1 year ago in Search & Navigation 1 Will not implement

Use Fields as Placeholders in Brand Templates

Allow the usage of Text Placeholders within Brand Templates to reuse Task or Campaign Fields/Attributes.
about 1 year ago in Content Marketing / DAM/Library / Miscellaneous / Tasks, Campaigns, and Events 0

Is there a way (or a tool) to get an overview of who has access to the DXP Management Portal (other then asking support)?

As an administrator I want to be able to create an overview of staff that has access to the DXP Management Portal in our organization.
about 1 year ago in DXP Cloud Platform / Identities and accounts 0 Future consideration