Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1836

RMA Destination Email

Currently you can only have one email address for the RMA Destination Email. We have 28 locations. It would be nice if you could build rules saying depending on which branch the customer selects, the email then goes to that branches email address....
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Cookie security issues

Currently we are facing of some cookie missing attributes scans. The cookies are coming from optimizely, and we cannot change them. EPiStartUrlKey and epiStateMakerThis is an issue, as we cannot fix this, and the security scans are yelling at us.B...
12 months ago in Web Experimentation / Security 0 Will not implement

Allow tasks (without a campaign) be visible or editable to a team or org

Currently if a task is part of campaign then it is visible to our entire org. Admin config setting allows Campaigns and tasks under it to be VIEW only or Editable to entire org or a team. Similar functionality is requested for tasks which are not ...
almost 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Connect dam as a remote server on a mac/pc

In finder/explorer on a mac/pc you can view remote files on things like dropbox and onedrive. It would be amazing if we could see all our DAM files locally on a computer, even if you click on the file and it would just open in a browser, that woul...
about 1 year ago in Content Marketing / Integrations 0

Allow user to replace image from desktop in Library Templates

Currently, if a placeholder image is added to a Library graphic template, the user that selects that template only has the option of choosing files from the library to swap out the placeholder block. They should be able to upload a file to fill a ...
about 1 year ago in Content Marketing / DAM/Library 0

Create an out-of-the-box Asset Expiry Date Field that can be inherited into the library as the expiration date on the asset

We want to be able to automatically assign asset expiration dates to Library assets as part of the fields on a task. Today, after a task in completed and published to the library, we have to manually go back into that asset and assign an expiratio...
about 1 year ago in Content Marketing / DAM/Library 2 Future consideration

Enable Content Delivery Api to NOT deliver content

We need to omit content from beling delivered by the content delivery api, but it does not seem to be possible. For example some articles are not allowed to be shown to users from specific countries for legal reasons. So we want to ensure from the...
about 1 year ago in Content Management / APIs 0

Add compare to custom date range under Activation>Performance

All i wanted to do is compare a selected date range to the prior year but I am powerless to do this under Activation>Performance. I am told the only way to do this is via reports but reports are difficult to build and they don't have the same v...
about 1 year ago in Commerce Analytics 0

Version Control for transactional mailings

As a product owner I need to control, verify and possibly revert changes to mailings in my business operations workflows. This should include: when a change was made and by which user, with a comment option to include internal ticket references et...
about 2 years ago in Campaign 0 Future consideration

webhook for automated opens

As a marketeer I want to receive a webhok for automated opens, because I want to analyse the follwoing: Why don't I receive any opens from this recipients? Is it realy an inactive reader? How is the share of users having some sort of privacy prote...
about 2 years ago in Campaign 0 Future consideration