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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1737

Need Sandbox/Test Environment with Ability to push live

If we need to make updates to a template, we have to duplicate it and make the updates and socialize, then update the original template so we don't lose historical data. If the form updates require a lot of logic, it's extremely time intensive as ...

Reporting when making updates/changes to system

If we need to make updates to campaign structure or fields/labels, reporting becomes extremely difficult and threatens our data integrity for anything in the system. For instance, if we integrate two work request forms, we have to inactive one and...
12 months ago in Content Management / Reporting 0

Surprise Logout

Web Users are logged out with no warning. Their pricing changes to Guest pricing and they loose access to some of our products. I sure would like to see a window that says “You were Signed off” with the option to single click to sign back in and c...
almost 3 years ago in Configured Commerce / Misc. 2 Gathering interest

Custom components search in the CMS

Search (EPI FIND) does not seem to be working when we try to search the contents in the asset pane. See attached screenshots. Can we have the option to add custom components search in the CMS, please?
almost 3 years ago in Content Management / Content Manager 0

Include PDF on order confirmation email

Most of our customers print out a copy of their order confirmation for their records. The HTML confirmation doesn't isn't always printer friendly depending on their email software. It would be great if we could include a pdf copy of the order on t...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Comment on Tasks from Board View

Allowing users to comment on task directly from the board view would save a ton of time during daily standups. Right now, we have to click into each card and open the related object in order to make a comment.
about 2 years ago in Content Marketing / Plan 0 Investigating

Create Ad-Hoc Teams

Teams seem very concrete and formal, and visible across the whole instance. If you can’t assign multiple people to a step, it would be good to make smaller project teams ad-hoc, so that duos/trios of people can work on specific steps. Perhaps ad h...
about 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

List email reminders do not respect the website default address

When configuring a list email reminder from a multi site instance, emails are not sent from the website's configured from address.
about 2 years ago in Configured Commerce / Misc. 1 Investigating

DAM + CMS

We need a better integration between CMS and DAM.
about 1 year ago in Content Marketing / DAM/Library 0 Investigating

CMS + FX

We need an integration between FX and CMS similar to the one Contentful has but better.
about 1 year ago in Feature Experimentation / Experiment Authoring 0 Investigating