Settings and activity
4 results found
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7 votes
Charles Ardell
supported this idea
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4 votes
This is under consideration, especially as we move closer to adding product-specific tooling into Mission Control. Some notes on current state:
- Access to manage the suppression list via a self-service mechanism is not currently supported. We are considering including something like this in Mission Control in the future, however there are dependencies that must be completed first which make the timeline unclear.
- There is no known approach for creating notifications when Mailgun determines an email should be added to the suppression list.
- Though not widely publicized, it is possible to replace the included Mailgun email service provider with a customer's own SMTP server for greater control over this and other email related concerns.
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16 votesCharles Ardell
supported this idea
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10 votes
Thank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, particularly with consideration of our wide client base. We will provide an update once we have completed this investigation.
The customer is really pushing for an update on this and the need for better visibility into suppressed emails so support teams do not need to rely on manual ticketing