Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Export Users from the Customer Tab in Admin Console

Export Users from the Customer Tab (Customers > Users > Export List of Website Users for a Specific Bill to)
8 months ago in Configured Commerce / Admin Console & Import/Export 1 Already exists

Make it possible to filter on customer email when customer name doesn't exist

We want to filter subscriptions on a Customer Email however it doesn't work for subscriptions without a Customer Name. It works for subscriptions with a Customer Name.
10 months ago in Customized Commerce 1 Already exists

Extended search of Organizations and Contacts to show and search custom fields

Allow customization to the search of Organizations and Contacts under Commerce/Customers so that you can see and search on custom fields, i.e. Organization/Contact unique ID from the ERP or CRM.
11 months ago in Customized Commerce / Catalogs 1 Already exists

Access to page CSS and JavaScript in Spire

In Classic CMS, when clicking on "Edit page variant", I was able to add CSS and JavaScript. This is useful in making a quick change to styling and also in adding JavaScript code snippets such as Google ad tracking, on-page survey, etc. I would lik...
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Already exists

Data Upload for States

From the Websites menu in the console, it is easy to add countries. There is not the same option for states. Please either preload states or give the user the option to upload a csv/xlsx file.
about 1 year ago in Configured Commerce / Admin Console & Import/Export 4 Already exists

Add "View Only" product attribute to Product Import

There are many business cases for displaying Product in Configured Commerce that is "View Only" and not directly purchaseable online. However, the "View Only" attribute cannot be set with a Product import. You should be able to set "View Only" in ...
almost 2 years ago in Configured Commerce / Admin Console & Import/Export 5 Already exists

Bulk upload of attribute values

There is not a straightforward means of bulk updating product data. My expectation would be to download all the products and attributes in a category and then be able to perform a bulk update. I'd love to just be able to download my entire product...
almost 2 years ago in PIM 2 Already exists

Allow create account Widget settings to be editable.

similar to: Request - B2BCOM-I-8 i am looking to change the data validation settings on the create account widget. An ongoing issue the the 30 character limit on the email address field. We are able to work around this by setting up customers thro...
almost 2 years ago in Configured Commerce / Orders & Payment 4 Already exists

Support Authorization Code flow

We would like Optimizely to support Authorization Code Flow, and to support the use of the platform as an Identity Provider, so it can be included in regression testing. Currently, this is not included in release regression testing.
about 2 years ago in Configured Commerce / Integration 1 Already exists

The error in console shall not occur while adding third party videos.

We found the CMS system causes error in the console when you add the third party video in an iframe, the only way is to use the youtube video. Adding the video from third party website provided by client should not give any error in the console. W...
about 2 years ago in Configured Commerce / Catalog & Assets 1 Already exists