Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Archive Folders

Why can I not archive folders? I had files in the folders Archive > Personas and I wanted to keep them together. I was unable to archive the folder so I had to archive individual files. When I apply the archive filter, I can see that the “path”...
9 months ago in Content Marketing / DAM/Library 0 Future consideration

Ordering selection change

As a product owner for Welcome for DHL.com, I want to be able to change the way we can order options on a campaign, so that they make most sense for the business and the users of the campaign. When creating our campaigns, we found that the standar...
9 months ago in Content Marketing 0 Future consideration

Upload thumbnail and icon in Content Types

Currently, we can add thumbnails and icons to code for blocks and pages, but there is no such option to do that with non-code properties. If we could upload both the thumbnail and the icon used in the tree/block, that would be super helpful.
9 months ago in Content Management / Editing 0

Redirect to 404 Content-Managed Error Page when Media Not Found

We are in the process of migrating to containers, and have discovered that when a file is missing after a user clicks on a link, the user is redirected to an xml error page rather than the typical 404 page. For instance, if clicking on a PDF file ...
9 months ago in Content Management / Content Manager 0

Enable in-app request permission notifications

Currently, Request Permission notifications are only sent via email, and we don`t get in-app notifications. It would be great if we could turn on in-app notifications for such requests.
9 months ago in Content Marketing / Notifications 0 Future consideration

Use the "Stocked At Warehouse Level" flag to allow customers to filter products that are in stock

(From Tim Gagnon, Architect) For our client, customers are limited to purchasing products from within the specific market/region they are assigned to. One thing we wanted to explore is if there was a way to use the "Stocked At Warehouse Level" fla...
9 months ago in Search & Navigation 0

List Description Field upon Creation

When creating a list, you are not able to add the description at the time of creation. You must go back and edit the list to add a description. Can the description box be added to the creation process?
9 months ago in Configured Commerce / Marketing & Promotions 1 Investigating

Ability to associate/limit Customers to specific Warehouses

Add the ability to assign Customers to specific Warehouses so that when features like the In Stock by Warehouse flag are used, it would only be reflected for Customers that are assigned to that Warehouse, not the website as a whole. When Customers...
9 months ago in Configured Commerce / Customers 1 Investigating

Add option to control JPG quality when uploading an image (currently it auto-compresses JPGs)

From the customer: I just noticed that when I upload a JPG image in an "Image upload" field in an extension, the image gets re-compressed (optimized). This is a great feature, but I would like to know is there a way to switch that off / circumvent...
9 months ago in Web Experimentation / Other / Project / Account Configuration / Settings 0 Future consideration

Allow content tracking without pixels

Right now the process for tracking content in CMP is: Make sure the site is running the js snippet Add a publishing channel For each article, structured content or omnichannel content: Publish with the tracking pixel This last part seems unnecessa...
9 months ago in Content Marketing / Analytics / Integrations 0 Future consideration