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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Exclude expired assets from our searches

Due to the lack of a Library Archive, we have decided to "expire" assets no longer relevant to our organization. However, in the Library, there is no way to exclude expired assets from a search. The only capability we see is to show expired assets...
almost 2 years ago in Content Marketing / DAM/Library 2 Planned

Significance notifications

Customer wanted notifications when a test hit significance instead of having to check all the time
almost 3 years ago in Experiment Collaboration and Management / Notifications 0 Planned

Option to automatically replace a block by another block (ID --> new ID)

At this moment I have a couple of blocks that are used on many pages (like Contact Us block). It would be nice if I could replace all these blocks (ID) with a newly created Block (ID). For instance, replace a text block by a double collum text blo...
11 months ago in Content Management / Content Manager 1

Adding Backup Functionality to the PIM

I'm reaching out to suggest an improvement for our PIM software. I think it would be really helpful to add a backup feature. Right now, your PIM doesn't have a way to back up data automatically. This means there's a risk of losing important inform...
11 months ago in PIM 0

Default Account ID When Punching Out

It is causing issues when a customer is not setup in B2B and the account ends up defaulting to the first property. The customer punching out is then not aware they may be punching out as a different property and we are not aware that there is an i...
11 months ago in Customized Commerce / Catalogs 0 Gathering interest

Be able to use preset values for flag variables

As experimentation program owners, we'd like our fellow developers and experimenters to input "safe" values when filling out flag variables. For example colors and font sizes that match our design system. A preset list of values (created by an adm...
11 months ago in Feature Experimentation / Experiment Authoring 1 Planned

New workflow button needed

Need a button that allows "Approved with changes"
almost 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Ability to add Watchers to Routing Rules

When definining Routing Rules, it would be great to have the ability to add Watchers for the rule (similar to the "Notification Recipient"). This use case is needed when the watcher is not actively involved in the work request, but should be autom...
almost 2 years ago in Content Marketing / Settings + Configuration 2 Future consideration

Requesting auto-detection alerts when website content isn’t displaying correctly.

Due to a recent bug with the Optimizely DXP, our company have had occurrences of website content (such as news and press release pages) not showing correctly to all of our visitors. This issue was reported by our web agency Ninetech to your suppor...
12 months ago in DXP Cloud Platform / Data management 0

Add currency parameter to metric

Mango: As we mentioned in last meeting, I’m sending this email to formalize the following petition: we would like to add “currency” as a new parameter since we are sending revenue in the local currency. This would help us a lot because we are sell...
12 months ago in Experimentation Analytics / Metrics Setup 0