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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Planned
Categories DAM/Library
Created by Guest
Created on Apr 14, 2023

Exclude expired assets from our searches

Due to the lack of a Library Archive, we have decided to "expire" assets no longer relevant to our organization. However, in the Library, there is no way to exclude expired assets from a search. The only capability we see is to show expired assets only.

  • Guest
    Apr 25, 2023

    Thanks, Brittany!

    Yes, we know of the "Expired" flag but it's not really useful because we do not want to delete/remove expired assets. We want to be able to have a record of files we no longer use. Hopefully the "archive" feature is out soon!

    Also, while the "expired" flag is visible in the grid and list view, it is not visible when someone opens an asset. It would be great to have it visible without having to look at the file information. A lot of our assets get "updated" constantly and I can see someone selecting an expired file by accident.

    Thank you!

  • Optimizely
    Brittany Hall
    Apr 24, 2023

    Thanks for the feedback! We're working on a few things that should help.

    First and foremost, we've added a flag on the asset card that quickly shows that an asset has expired, and we've added a filter toggle that allows you to see ONLY expired assets so that you can quickly find and remove them from the library. That should help for the immediate future.

    But we're also currently working on the ability to truly archive assets from the library, which will be your long-term solution. Keep an eye out for that capability in a feature release coming soon!