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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1853

Filter active audiences on GET Audiences API & Remove an audience

Hi! As an Optimizely editor, it would be nice to be able to remove an audience. Archiving is not enough, as archived audiences are also returned in the GET Audiences API (see https://library.optimizely.com/docs/api/app/v2/index.html#operation/list...
over 2 years ago in Web Experimentation / APIs 4 Future consideration

Add project_id to events

Please consider the idea to add a project_id field in our events: https://docs.developers.optimizely.com/experimentation-data/docs/experimentation-events-data-specification

Add descriptions and remarks to Options classes

Some Options classes or their new properties is not having descriptions, which makes it confusing and hard while configuring the CMS. For example: ActivityOptions, UIOptions, ProjectUIOptions, TelemetryOptions.
11 months ago in Content Management / Technical 0

Approval comments to be more visible

As an approver I want comments I add to items during the review process to be highly visible to the user who submitted the changes . The outcome is that when a comment is added to an item during review - whether the item is approved or declined -...
over 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Make it possible to filter on customer email when customer name doesn't exist

We want to filter subscriptions on a Customer Email however it doesn't work for subscriptions without a Customer Name. It works for subscriptions with a Customer Name.
11 months ago in Customized Commerce 1 Already exists

Add Text option gives a rich text field but doesn't allow upload image

In the template settings for briefs, we have an option Add Text. This option gives you a rich text field but doesn't allow uploading image in it. Had a chat with Saquif and Zahid on this and it seems the text field is there for the instructions. I...

New workflow button needed

Need a button that allows "Approved with changes"
almost 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Ability to add Watchers to Routing Rules

When definining Routing Rules, it would be great to have the ability to add Watchers for the rule (similar to the "Notification Recipient"). This use case is needed when the watcher is not actively involved in the work request, but should be autom...
almost 2 years ago in Content Marketing / Settings + Configuration 2 Future consideration

Significance notifications

Customer wanted notifications when a test hit significance instead of having to check all the time
over 2 years ago in Experiment Collaboration and Management / Notifications 0 Planned

Calendar integration for Events

When creating an Event in the CMP, it would be cool to sync the event to a calendar such as Outlook GoogleCal or iCal. In the future, I wonder if it would be possible to invite guests to an event and include an agenda, although that can be handled...
almost 2 years ago in Content Marketing / Integrations 0 Future consideration