Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1813

Along with "Move", allow Collaborators to duplicate assets (Copy To).

Please add a "Copy To" feature in the DAM for Collaborators (duplicate asset in new location). Copy To should work similarly to the existing "Move" functionality for Library assets (but make a new copy). Sometimes lines of business need their own ...
10 months ago in Content Marketing / DAM/Library 0

Ensure the Media / Blocks in For This Page is Publish with Page when using Approvals

As an Content Author I would like Media / Block to be published when I publish the Parent Page after the content has been Approved.
over 1 year ago in Content Management / Collaboration & Approval 1

Wordpress Integration - Support Gutenberg Editor

Gutenberg editor is activated by default on Wordpress new versions which means most client use it in one way or another. We need to support it in order to integrate.
over 2 years ago in Content Marketing / Integrations 0 Investigating

Supporting Custom Javascript or some inbuilt functions in the Audience Builder

We would like to be able to perform some minimal data manipulation before matching when creating audiences. Either supporting custom javascript in Audience Builder in the Full Stack version, or accommodating common Javascript or optimizely custom ...
over 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Archive to Folder once job is run items no longer show as archived

Steps to reproduce: On a page, go to Tools > Manage tools and expiration Archive the page and move to an "Archive" location Run the Archive scheduled job in the Admin Notice the job runs successfully and the page no longer shows "archived" when...
10 months ago in Content Management / Content Manager 0

Reflect campaigns to the new org structure

Could you please adjust the campaign name so that they reflect the new org structure? E.g., GCS is missing and I see we still have Reinsurance there. Many thanks!
10 months ago in Content Recommendations 0

Ability to rename the "Holdback"-variation (and generate a preview URL for that)

Hi! As an Optimizely editor, I would like to be able to rename the "Holdback"-variation of a personalization campaign. We now have to create an additional variation (acting as the Holdback without changes) and rename that instead. In addition, it ...
over 2 years ago in Experimentation Analytics 2 Investigating

"Exclude" from Results using the Segment dropdown (instead of only being able to "include")

Hi! It would be nice to be able to use the "Segment"-dropdown in the "Results"-view of an experiment/campaign in such a way that we're able to choose certain items/options on which to exclude/filter from the results. At this moment, it is only pos...
over 2 years ago in Experimentation Analytics / Results Page 3 Investigating

Filter active audiences on GET Audiences API & Remove an audience

Hi! As an Optimizely editor, it would be nice to be able to remove an audience. Archiving is not enough, as archived audiences are also returned in the GET Audiences API (see https://library.optimizely.com/docs/api/app/v2/index.html#operation/list...
over 2 years ago in Web Experimentation / APIs 4 Future consideration

Add notes to campaigns

As a campaign managerI want to be able to add notes at any item of the campaign I am planning and editingSo that I can describe the purpose of the configuration or give context to other editors to reduce the risk of misunderstandings and thus mis-...
almost 6 years ago in Campaign 0 Future consideration