Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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"Exclude" from Results using the Segment dropdown (instead of only being able to "include")

Hi! It would be nice to be able to use the "Segment"-dropdown in the "Results"-view of an experiment/campaign in such a way that we're able to choose certain items/options on which to exclude/filter from the results. At this moment, it is only pos...
over 2 years ago in Experimentation Analytics / Results Page 3 Investigating

Filter active audiences on GET Audiences API & Remove an audience

Hi! As an Optimizely editor, it would be nice to be able to remove an audience. Archiving is not enough, as archived audiences are also returned in the GET Audiences API (see https://library.optimizely.com/docs/api/app/v2/index.html#operation/list...
over 2 years ago in Web Experimentation / APIs 4 Future consideration

Allow configuration of Cookiename and domain for OpenID Connect SSO

Our customer wants to share cookies for SSO between multiple applications over multiple sub-domains. To allow this they would like to be able to change the cookie-name and cookie-domain for OpenID Connect SSO. This would mean the default ".AspNet....
over 1 year ago in Configured Commerce / Users, Permissions & Security 0

Column filters and reporting based on form variables

Need to define columns to be included in reporting views along with ability to sort every column. Need to add form variables in specific parent columns and allow filter by project type.
over 1 year ago in Content Marketing / Plan 0 Future consideration

Timekeeping

Need to allow team members to add time entries for all work on projects for reporting purposes; would like system to close time entry access at a certain time at the end of each week.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Proofing & Versioning Button - More Prominent

The Pencil icon for Proofing & Versioning seems to get overlooked, often by collaborators needing to review a piece of content. I suggest a more prominent button that includes text so that it is more visible. Bonus to also include a little red...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Object Override missing help text and documentation

The Object Override feature for Roles does not have help text to describe it's purpose nor any documentation on the Support site either. As this feature is meant to be a 'Super Admin' feature, there should be clear information on the use case and ...
10 months ago in Content Marketing / Settings + Configuration 0

Significance notifications

Customer wanted notifications when a test hit significance instead of having to check all the time
over 2 years ago in Experiment Collaboration and Management / Notifications 0 Planned

Unique User Identifier

We need to find an element or variable that we can use to uniquely identify the ContentOne users. The best value would be an email address as this is always completely unique for everyone. However, it can also be something else like a company spec...
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Provide way to identify Parent Products which have Variants with more than one trait

We are trying to identify the product pages where we have more than two drop downs. Is there a way to do this?
10 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest