Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Built-in support for SAML2

SAML2 is a popular protocol for federating users and roles from an enterprise identity store to enable SSO. It would be very helpful if it was possible to setup a trust relationship to a SAML2 IdP either through simple configuration or ideally usi...
about 3 years ago in Content Management / Roles and Security 0 Will not implement

Create dashboard that tracks the number of customers that have activated their accounts per week/month

Original request from Brady Industries. Brady has recently created new commerce accounts for their customers, and they would like to track which customers have logged in and activated those accounts. Specifically, they would like a dashboard that ...
about 3 years ago in Commerce Analytics 1 Planned

Unable to adjust visibility of individual commerce pages

We are unable to adjust the visibility of individual commerce pages. Commerce pages inherit their visibility settings from their parent category, unlike CMS pages which can have their visibility changed individually. This is a big problem for us. ...
10 months ago in Content Management / Content Manager 0

Additional Template Logic Available

In my form, I have a multi-select dropdown and based on whether the requester has "included" one of the selections or not included that selection, determines whether one field should be showing next or another field should be showing next. Specifi...
over 1 year ago in Content Marketing / Settings + Configuration 1 Future consideration

Ensure the Media / Blocks in For This Page is Publish with Page when using Approvals

As an Content Author I would like Media / Block to be published when I publish the Parent Page after the content has been Approved.
over 1 year ago in Content Management / Collaboration & Approval 1

AI Facial Recognition & Tagging

It would be beneficial to have AI Facial Recognition & Tagging in the DAM. This would allow us to quickly find assets - i.e. Executive Team - within the platform.(Similar to how your photo app will organise photos in folders based on facial re...
10 months ago in Content Marketing / DAM/Library 0 Future consideration

Restrict design drafts and workflows

Designers need to be able to post drafts for creative review and feedback. Requestors should not be able to see that workflow, feedback or drafts until a draft is shared with them.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Better integration of Product Recs with CMS/Commerce

Synchronise the testing on CMS and Product Recs. For example: When a user starts a placement test on CMS, we can start the test on the Product Recs and toggle a button to sync it directly to the CMS test, or Starting a test in CMS automatically st...
over 1 year ago in Product Recommendations 0 Investigating

Wordpress Integration - Support Gutenberg Editor

Gutenberg editor is activated by default on Wordpress new versions which means most client use it in one way or another. We need to support it in order to integrate.
over 2 years ago in Content Marketing / Integrations 0 Investigating

Supporting Custom Javascript or some inbuilt functions in the Audience Builder

We would like to be able to perform some minimal data manipulation before matching when creating audiences. Either supporting custom javascript in Audience Builder in the Full Stack version, or accommodating common Javascript or optimizely custom ...
over 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration