Skip to Main Content
Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Created by Guest
Created on Apr 8, 2024

Customer Profile to have details of event on history log

Usually, when presenting ODP to clients, the Customers section gets a wow, especially when they see the History logs.

However, what the clients didn't see during quick presentations is usually, the history log does not tell the detail of the event (unless it's a commerce-based interaction like product, add_to_cart).For example "Navigation Search" event is listed in their interaction, but the actual `search_term` is not displayed. There are also common events like, cta_click, but we don't know which CTA was clicked.

I know the data can be extracted via reports, but, typically, we don't create a report per person.

Would be nice to have an expandable section to see details of that event within their listed events in the Customers > History tab.