Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1836

Edit title field on templates

I wish I could edit the "Title" field in templates to reflect a different name. I can add what format I'd like them to use for the title, but I don't like that it's a required field.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Update Campaign after task completed

I've had to update the campaign for tasks after the task had been completed. In order to update the campaign or sub campaign on a task, you have to un-check the task to remove the completion status. This is an issue because then the completion dat...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Option to automatically replace a block by another block (ID --> new ID)

At this moment I have a couple of blocks that are used on many pages (like Contact Us block). It would be nice if I could replace all these blocks (ID) with a newly created Block (ID). For instance, replace a text block by a double collum text blo...
9 months ago in Content Management / Content Manager 1

Media Image Scroll

We currently dont include media assets in the search INDEX, in order to have INDEXing job run smoothly. Is there a way Optimizely has any separate indexing job that can index only assets separately? This way we can search for the images or assets ...
over 1 year ago in Content Management / Asset Management 0 Future consideration

Ability to add brief template in workflow settings

When creating a workflow it would be good to have the ability to choose a template to associate it with so that when a user creates a new task using that workflow, a briefing template would automatically be added to the brief tab. Currently, the u...
over 1 year ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Adding Backup Functionality to the PIM

I'm reaching out to suggest an improvement for our PIM software. I think it would be really helpful to add a backup feature. Right now, your PIM doesn't have a way to back up data automatically. This means there's a risk of losing important inform...
9 months ago in PIM 0

Default Account ID When Punching Out

It is causing issues when a customer is not setup in B2B and the account ends up defaulting to the first property. The customer punching out is then not aware they may be punching out as a different property and we are not aware that there is an i...
9 months ago in Customized Commerce / Catalogs 0 Gathering interest

Show fallback or replacement langage in page tree without have to check in Language Settings.

Give the editor a visual indicator that the page has a fallback or replacement language. Today the editor needs to mouse our the language code to see if a fallback is set. See attachments.
over 1 year ago in Content Management / Multi-language 0 Future consideration

Restrict access to form submission data via User Group

Access to view form submission data can currently be restricted via access rights (MinimumAccessRightLevelToReadFormData see https://docs.developers.optimizely.com/content-management-system/v1.2.0-forms/docs/configuring-optimizely-forms) however I...
over 1 year ago in Content Management 0

Be able to use preset values for flag variables

As experimentation program owners, we'd like our fellow developers and experimenters to input "safe" values when filling out flag variables. For example colors and font sizes that match our design system. A preset list of values (created by an adm...
9 months ago in Feature Experimentation / Experiment Authoring 1 Planned