Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Add General Content to Search Results

It would be very helpful to add articles and general content on the site (anything not a product) to the search index, and then display them in the search results as a new tab. Basically, to have another tab for the content in the search results w...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Import Customer # and Item # to Promotions

We often have several (100+) item #'s and/or customer #'s tied to a single promotion. There needs to be an input tool to do this. Right now I'm having to do it one by one and it is very time consuming.
over 1 year ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Allow Product Attribute Display order in Product Listing Page to be configureable

We would like the ability to modify the order of the Product Attributes displayed in their Product Listing Pages. Business requirement: To have the ability to move specific attributes up or down (sort order) based on the business needs in CMS. Thi...
6 months ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Customization entry point on GetCartResult sub DTO's

Hello, Recently we had to add a custom property to the ShipVias, and making that new property available on the updateCart API was very inneficient. If we look at the GetCartResult class, there's a lot of sub dto's used that are not extensible with...
6 months ago in Configured Commerce / Technical 0

Freight app rather than individual setup

Rather than setting up each freight carrier individually, it would be great if Optimizely linked to a freight app out of the box. ShipperHQ.com makes it easy to link to the individual carriers and use rules base pricing and routing. "ShipperHQ is ...
6 months ago in Configured Commerce / Integration 1 Gathering interest

Email Signup options and request for pop-up/overlay

We are looking to have an email sign up button and pop up
6 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Multisite Support of Default Warehouse

We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
6 months ago in Configured Commerce / Shipping & Fulfillment 1 Investigating

Partial search hits on variants

If you search for a title containing almost the entire title of a variant it falls back to the product instead of showing the variant. You need the complete variant number or the complete title to actually get a hit on a variant. We want a config ...
about 1 year ago in Configured Commerce / Search 1 Gathering interest

Option to Have Bulk Edits to Project Lists

We want to be able to bulk update list items. Deleting, Removing or Adding products primarily to multiple lists at once.
6 months ago in Configured Commerce / Marketing & Promotions 2 Investigating

Boost products while navigating through categories

Boosting product using search is a good feature and works perfectly fine. There should be some mechanism that should boost product while navigating through the categories. There should be a way where boost condition can be customized and boost the...
about 3 years ago in Configured Commerce / Catalog & Assets / Search 4 Gathering interest