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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Categories Technical
Created by Guest
Created on Sep 26, 2023

Access to Mailgun for Optimizely Configured Commerce Customers

Optimizely is using Mailgun as email service to send outbound emails from Opti Configured Commerce. We see that user activation emails are not always reaching customers and we would like to see more detail on what happened with mails sent out from the platform. We have this ability for our CRM and Marketing tools but for Opti emails we cannot see if the mail made it to the user's mailbox and if he opened the email. We know that Mailgun provides this service to their customers and as a customer of Configured Commerce we would like to get this information as well.

  • Guest
    Nov 3, 2023

    agreed. nice enhancement request.