Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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RFQ Notifications Sent to the User instead of Ship To/Bill To Contact

It makes no sense for a buyer to submit an RFQ to our business and then have our reply sent to the email address on file for the Bill To or Ship To. Each Bill To or Ship To will likely have more than one buyer supporting it. In many cases the cont...
about 2 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Product Order History Visibility in PDP

As an eCommerce Manager - I want to show my Customers how many of a Product they have ordered in the last year, as well as the average monthly order amount.
8 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Search Boost by Product Image

Use Case: As a Commerce Administrator, I am seeing the products with Images are more likely to sell online - and I want to boost those Products in Search. Request - allow me to boost Products with Images through configuration. Right now it's a man...
about 2 years ago in Configured Commerce / Marketing & Promotions 4 Gathering interest

Improved Job Scheduling Options

This is probably scattered around other feedback entries, but in general, looking for improved scheduling options for job definitions. Amore robust scheduling option, perhaps using CRON expression A flag on the job definition "Allow Simultaneous J...
over 1 year ago in Configured Commerce / Integration 3 Gathering interest

Allow product visibility rules to be applied en masse

With the product visibility enhancement release in the Feb 2023 release of Configured Commerce, rules can be added to the products to determine for which customers the product is View Only for. Currently, there is no way to apply these visibility ...
over 1 year ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Mobile App should pair with BlueTooth scan gun

Our customers use bluetooth scan guns in their warehouse with iPhones or iPad Minis. If we were able to pair the bluetooth scan gun to the Insite Mobile app. These customer might start using the the mobile app instead of their current ordering sol...
almost 4 years ago in Commerce Mobile App 1 Gathering interest

Sandbox IP Restriction

A nice enhancement that could be added to your native offer will be the be able to restrict per IP the sandbox environment.\nBy doing this, we will be able to provide a list of IP when configuring the environment and hide it from the public area.
almost 4 years ago in Configured Commerce / Technical 0 Gathering interest

Default Account ID When Punching Out

It is causing issues when a customer is not setup in B2B and the account ends up defaulting to the first property. The customer punching out is then not aware they may be punching out as a different property and we are not aware that there is an i...
10 months ago in Customized Commerce / Catalogs 0 Gathering interest

configured commerce to hubspot integration

Provide an OOTB integration to hubspot or provide hubspot users a connection to configured commerce so they coudl build their own integration with hubspot private apps. It would be great to start with syncing users with hubspot. optimal would also...
10 months ago in Configured Commerce / Integration 1 Gathering interest

Auto-Add Kitted Products to Cart with ability to Promote

As a Distribution Company eCommerce Manager we want Customers to know they can/need to buy the entire kit, and hopefully automatically add those required Products to their Cart, with a Price discount for buying the entire "kit". This is something ...
11 months ago in Configured Commerce / Marketing & Promotions 1 Gathering interest