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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1820

New fallback for URL translation within Language Manager

With the auto-translate feature, characters that are not allowed are randomly replaced by underscores and numbers. A more modern fallback solution that is easier for users to understand would be to use the master language and an appendix of the ta...
8 months ago in Content Management / Multi-language 0

In-rule definition and visibility of variables

In Feature Experimentation, the user has to create a variation and define variables before being able to select that variation (and thereby the variables) in a rule. This feature request is about the "in-rule definition and visibility of variables...

Multiple Customers With The Same Email

Please, allow users to create/update multiple customers with the same email in Commerce UI. It is possible at API level at the moment.
over 2 years ago in Customized Commerce / Customer Services 2 Planned

Add experiment health indication to shareable view of results dashboard

Currently the experiment health can only be seen if you log into the platform and review results. We share our results broadly across many teams using the share results function in both Web and Feature platforms. On that shareable view, the experi...
8 months ago in Feature Experimentation / Other 0

We need to have an option to select/unselect all categories from the Categories List

When editing a CMS page, If Web Editor has to tag a category for a page, editor has to select categories individually if there are 30 categories then editor check the checkboxes for all 30 categories individually. We need an option to Select/Unsel...
almost 2 years ago in Content Management / Technical 0

Plan fields allow for "or" condition, not just "and"

We would like the ability to use fields when doing filtering in the Plan view with an 'or' condition, not just 'and'. For example, if someone wants to see all of the tasks they're watching and tasks they have an assigned step in, they currently ha...
8 months ago in Content Marketing / Plan 0 Future consideration

Custom rendering of search result tooltip in the media folder

As an editor when I search for an image in the Media Folder, I would like the search result to indicate in what folder the image was found, for example using the tooltip. I have spoken to support about us creating a custom SearchProvider that woul...
8 months ago in Content Management 0

Step due date must have time zone Or no time option at all

Currently in a workflow step, we are able to assign a Due date. This Due date option allows us to choose a Date and Time. The time option does not specify what Time-zone is expected so it may bet confusing for global teams. Solution : Add Timezone...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Link a Task from Campaign to workflow step and vice-versus

How to link a step within a Task Workflow to take user back to Campaign-->Activities tab to initiate another Task X or directly link a step to another TASK X in the overall campaign.

Ability to control what fields to show/hide in CREATE CAMPAIGN & CREATE TASK Views

Introduce option to control field visibility or add supporting help text on the CREATE CAMPAIGN & CREATE TASK Views: Field Display Controls: Currently, the Create Campaign and Create Task views include fields we don’t need and this causes conf...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration