Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1853

Search - Boost/Bury products for a specific TERM

Today boosting/burying is sitewide and can have unintended consequences Instead being able to boost/bury items within search results would be more effective..
almost 4 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

PIM- Editing Published Products - Keep them sell-able on site

In the current workflow if you make any changes to an item or group of items. The status changes to "Ready for Approval" and removes the item from the web. If a customer was looking to purchase this item and a change was being made this would remo...
almost 4 years ago in PIM 2 Already exists

Requests and Campaigns on Board View

In Task board Plan view, you cannot view Work Requests. Viewing WRQs would be helpful because then we could plan/prioritize work that has not been built out yet, or view larger projects as a whole (rather than only the specific deliverables). We w...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Customize Wastebasket for MultiSite

We would want the possibility to filter items in Wastebasket by site, so editors across sites are not able to see content in Wastebasket which they do not have rights for.
about 1 year ago in Content Management / Multi-site 0

Choosing DAM images from the CMS

Choosing images from the DAM inthe CMS is time consuming. I think two features would help this. Remember where I was - When I open the DAM this way to choose an image, it would be helpful if the DAM remembered where I was was the last time I opene...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Ability to customize messages about content reviews/approvals

Our workflow is that a content approver reviews and publishes content in the same step rather than sending it back to the content creator to publish. However, the message sent back to the creator says the content is "ready to publish" though it ha...
almost 4 years ago in Content Management / Collaboration & Approval 0

Images in email recommendations should look sharper

When the images for email recommendations are rendered, they are visibly pixelated. And even though it is a small black and white image (170x200), it still takes up 7 KB. I would like to see a more efficient compression that does not pixelate so m...
over 1 year ago in Product Recommendations / Email Personalization 0

More Descriptive Notification Messaging

Currently, when changes are made to work requests, for example changing the priority level, etc., the notification message just reads ‘The requester has made changes to the request….’ If it could be changed to something with more description/infor...
almost 3 years ago in Content Marketing / Notifications 0 Future consideration

Add support to product alternate unit of measures in the PIM

Currently, you can only specify a single unit of measure for a product in the PIM. However, Configured Commerce supports alternate units of measure. We’d like to be able to specify multiple units of measure for a product in the PIM, and these shou...
7 months ago in PIM 0

Ability for admins to edit the campaign and mandatory fields of completed tasks

System administrators should have the capability to transfer tasks between campaigns and modify essential fields even after a task has been marked as completed. Currently, the final step of the task needs to be reopened to implement these changes,...
7 months ago in Content Marketing / Tasks, Campaigns, and Events 0