Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Boost products while navigating through categories

Boosting product using search is a good feature and works perfectly fine. There should be some mechanism that should boost product while navigating through the categories. There should be a way where boost condition can be customized and boost the...
about 3 years ago in Configured Commerce / Catalog & Assets / Search 4 Gathering interest

Reply all for comments and tasks/campaigns

As an Optimizely user, I would like to be able to quickly and easily tag everyone in a task or campaign in the comments or "reply all" to everyone in a comment without having to @mention each person so that I can be sure everyone gets the comment ...
6 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Provide Sorting Categories on Brand Detail Page

We would like to be able to honor the sort order for brand categories on the categories detail page by using the "SortOrder" property. Today the categories display by name for the brands page
6 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

I cannot link to a specific timestamp in a YouTube video

Optimizely does something to my links, such that I am unable to link directly to a specific timestamp within a YouTube video. Example: For this YouTube video (https://www.youtube.com/watch?v=7qTiT5GGm4M), I want to link to the 22 minute 0 second t...
6 months ago in Content Marketing 1 Future consideration

Create smaller export batch files to avoid 500MB limit from Cloudflare

As a content creator/manager using DxP I want to have the ability to import large amounts of content totaling more than 500MB. The current barrier is cloudflare which prevents imports from being uploaded that are larger than 500MB. Our content exp...
about 2 years ago in Content Management / Content Manager 3

Notification when adding a task in a Campaign

When adding a task in a campaign users often forget to add a start/end date to the task. It is more obvious when adding a stand alone task then from inside a campaign. Wanted: some kind of pop-up alerting not to forget to also add start/end date +...
6 months ago in Content Marketing / Notifications 0

TinyMCE - Customized tags when inserting html (drop block)

It's already possible to drag and drop blocks into the TinyMCE editor - its inserted like this: `div.epi-contentfragment` and replaced by the actual content during rendering. This doesnt work well for blocks that should be rendered as an inline va...
6 months ago in Content Management / Editing 0

Text Editor UI

In some cases, we'll have multiple text editors (2-3) in a task that includes additional content to support the primary article. Differentiating between multiple text editor icons is not intuitive for users who are collaborators and not typically ...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Pricing with promotion applied rounded to 2 decimals

Our client wants to round the price with a promotion applied to 2 decimals, because the ERP was setup to allow only 2 decimals and they want all calculations with 2 decimals. For example, a customer ordered 101 EA with a price of 8.973 / EA. The t...
about 2 years ago in Configured Commerce / Marketing & Promotions 3 Investigating

2FA for login to Optimizely Campaign

As a User I would like to enable two-factor authentication for login to Optimizely Campaign to increase account security.
over 3 years ago in Campaign 0 Future consideration