Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Make fields required within the DAM

Woudl like to make certain fields required for certain asset types to prevent assets being uploaded without the min. fields/taxonomy
22 days ago in Content Marketing / DAM/Library 0

Support Apple Macs for Local Development

As a developer, I would like to develop the code on Apple MacBook Pro (intel and Apple chip) machines instead of switching to a Windows PC. Currently, there is no clear documentation if Optimizely supports Apple machines.
almost 2 years ago in Content Management / Technical 5

Smooth Deploy for Commerce

As a developer I want the ability to use the Smooth Deploy capability while deploying updates to my Commerce applications. I want the customer experience to remain open with the ability for customers to transact while my deployment is processing, ...
over 3 years ago in Customized Commerce / Technical 5 Future consideration

Enable Brotli Support For WebP and Avif

Brotli support can be enabled in Cloudflare for assets and is the best compression mechanism. Also for Core WebVitals we and many other solutions compress images to Avif (best) or WebP (second best) so that they are delivered in the best way. The ...
about 1 month ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Add task to multiple milestones

I'd like the ability to add a task to multiple milestones. Currently, if you try and add a task to a second milestone it's removed from the first milestone. But there are times when one task applies to two different milestones and it would be bene...
23 days ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration

Bearer Token via API

We need bearer token to work with Opti management user API, but there is no endpoint available to get the bearer token https://docs.developers.optimizely.com/platform-optimizely/v1.2.0-opti-id/reference/authentication
23 days ago in Opti ID 0

Allow the possibility to manage multiple category trees by customer

n a large project with many different customers, not all of them are expected to use the same categories with the same names. We would like to have the possibility to assign categories to specific customers. This will result in a menu and categori...
23 days ago in Configured Commerce / Catalog & Assets 1 Investigating

Redirects on CMP for Deleted Assets

Currently there is no option to implement redirects on CMP.As per the feedback: After discussing with our development team and reviewing the current capabilities of CMP, it appears that the functionality to programmatically implement redirects for...
23 days ago in Content Marketing / DAM/Library 0

Make the Salesforce Marketing Cloud (ExactTarget) plugin work for multiple Business Units

Problem We are using the Plugin in Optimizely CMS to easily connect Optimizely Forms to Salesforce Marketing Cloud Data Extensions. This works very well when the user that's used to configure the connector only has access to 1 Business Unit (MID) ...
23 days ago in Content Management / Forms 0

Display "Link URL" field on custom elements with a href attribute

Today, when selecting an <a>-element in the visual editor, a Link URL fields appears so that editor can change the href. We are running custom web components for links on our site, they can look something like this: <gds-button href="./li...
4 months ago in Web Experimentation / Experiment Authoring 2 Investigating