Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Provide a setting to be able to alter Source map configurations while publishing into DXP

In a large project with a LOT of *.js.map files, it would be great to be able to have some options to be able to control how long it takes to process these files. Right now, in a large project, we have almost 1500 *.js.map files, which is causing ...
7 months ago in DXP Cloud Platform / Code deployment 1 Shipped

All-Day Events Across Global Calendars

The new addition of event times is great, but there are also cases where we want an event to show up on a single calendar day, regardless of time zones. (Think holidays, etc.) Setting an event from 12:00am - 11:59pm does not accomplish this becaus...
almost 2 years ago in Content Marketing / Plan 1 Shipped

Save Sorting in Saved Views

We'd like our saved views to include the sorting preferences in addition to filters, column setup, etc.
about 1 year ago in Content Marketing / Plan 0 Shipped

Single Page Progressive Forms

At the moment with the way smart forms work, we add pagination. This means that any form with a lot of logic results in many pages. This means that users can’t easily refer back to previous answers, particularly when these forms are long. We would...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Shipped

Save Test URL(s) of a Page

Hi! As an Optimizely editor, it would like to be able to save the Test URL(s) in a page's settings so that it helps others on revisiting the settings to quickly grasp the conditions of a page and also to see the effects of any following adjustment...
almost 2 years ago in Web Experimentation / Developer Experience / Experiment Authoring 6 Shipped

Less clicking around in the Visual Editor, enable scrolling behaviour by default!

Hi! It would be nice to be able to scroll within the Visual Editor without having to enable "Interactive Mode". It's not like scrolling while "Interactive Mode" is disabled is reserved for another functionality, so why not have scrolling available...
almost 2 years ago in Web Experimentation / Experiment Authoring 4 Shipped

Add a column "ID" to the "Audiences"-overview of a Project (and/or its detailed view)

Hi! As an Optimizely editor, I would like to be able to see the identifier of audiences in the "Audiences"-overview so that I can copy that value and use it in the query parameters to force/impersonate myself as a specific audience member, which w...
almost 2 years ago in Web Experimentation / Developer Experience / Experiment Authoring 7 Shipped

Search Statistics need selectable dates

Currently, date ranges for constraining Statistics are limited to the past 24 hours, this week, this month, or this year, which isn't very useful by itself. It's no problem to retain those choices, but an additional date range should be allowed so...
8 months ago in Search & Navigation 1 Shipped

Bulk Download Assets in Content Tab

We'd like to be able to download multiple assets at once in the content tab of a task. That would save us a lot of time, since you have to download everything individually right now.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

AI generated campaign/widget configuration

In the Personalization Portal, add an option for creating a campaign or widget configuration using AI. Problem: Configuration in Product Recs is sometimes difficult for a user - especially for customer. They must understand the concept of algorith...
8 months ago in Product Recommendations / Portal 0 Shipped