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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Prevent version history comments from being deleted/archived.

Currently page comments are removed during the change log truncation process. These comments are associated to the version history and can be used to provide valuable information regarding each content change. Our content authors rely on these com...
6 months ago in Content Management / Editing 0

View Completed Tasks in Board View with all 'Columns' Filters

I would like to see Completed Tasks within the Board View when filtering via any Columns - i.e. Fields, Campaign, etc. without having to Group by Status.I should then be able to use the Filter Panel to adjust the Status as needed.
about 2 months ago in Content Marketing / Plan 0

Web page listing security bulletins for Optimizely products

We would like a single point of truth for identified security issues so that we can support our clients. Ideally this would include affected products/versions as well as suggested patches or remedies. Ideally this would include all Optimizely prod...
about 3 years ago in Content Management 0 Investigating

Whitelisting the Hippocratic License for Third Party NPM Packages

As a developer, I want the Hippocratic License to be considered for whitelisting so that developers across various projects can use third-party NPM packages without any deployment issues (e.g. https://github.com/PaulLeCam/react-leaflet/blob/master...

Blob provider does not support async operation

The EPiServer.Framework.Blobs.Blob base class lacks many async methods. E.g. There is Write(), but no WriteAsync(). Curiously, it contains AsFileInfoAsync(), but that is about it. Everything else is not using async. Please fix.
21 days ago in Content Management / Technical 0

Customer Feedback on Log Availability & Request for Product Roadmap Update

Hi Opti Team, We are consistently receiving feedback from our customers expressing dissatisfaction with the current availability of logs within our system. For context, we recently received the following response from your support team regarding l...
21 days ago in DXP Cloud Platform / Usage reporting 1 Future consideration

Enable Brotli Support For WebP and Avif

Brotli support can be enabled in Cloudflare for assets and is the best compression mechanism. Also for Core WebVitals we and many other solutions compress images to Avif (best) or WebP (second best) so that they are delivered in the best way. The ...
about 1 month ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Self-Optimizing block without session

Make self-optimizing block work even though session state mode is off.
almost 3 years ago in Content Management / Technical 1 Investigating

Support Apple Macs for Local Development

As a developer, I would like to develop the code on Apple MacBook Pro (intel and Apple chip) machines instead of switching to a Windows PC. Currently, there is no clear documentation if Optimizely supports Apple machines.
almost 2 years ago in Content Management / Technical 5

Smooth Deploy for Commerce

As a developer I want the ability to use the Smooth Deploy capability while deploying updates to my Commerce applications. I want the customer experience to remain open with the ability for customers to transact while my deployment is processing, ...
over 3 years ago in Customized Commerce / Technical 5 Future consideration