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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 213 of 1557

Ability to add web user role that can be added through the web interface

We would love to have the ability to add new web user role that can be assigned through the web interface by an Administrator to another web user. Currently, by default we only have Administrator, Buyer 3, Buyer 2 etc and we have created a new use...
12 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Multi OpenID SSO Client

Multiple Optimizely B2B Commerce customers have told us they would like to offer their customers the ability to connect to their e-com using SSO. As they have customers in the thousands and that some customers might use similar identity services, ...
over 1 year ago in Configured Commerce / Users, Permissions & Security 3 Gathering interest

Need more information on failed emails

We need more information on failed emails or delays in the console. Currently, there is no reason for the failed emails which makes it difficult to solve for users not receiving their confirmations. Mailgun is specific with their errors, ie. will ...
over 1 year ago in Configured Commerce / Technical 1 Investigating

Automatic retry of transaction when a database timeout error occurs

We've noticed some database connection blips that cause errors such as the following exception: "System.Data.Entity.Infrastructure.CommitFailedException: An error was reported while committing a database transaction but it could not be determined ...
6 months ago in Configured Commerce / API 0

Data Upload for States

From the Websites menu in the console, it is easy to add countries. There is not the same option for states. Please either preload states or give the user the option to upload a csv/xlsx file.
6 months ago in Configured Commerce / Admin Console & Import/Export 4 Investigating

Lazy load / Load More

Please add the ability to implement out of the box lazy load or a load more button on the PLP or any other page that has a lot of results. Pagination isn't user friendly not to mention it is very out dated.
6 months ago in Configured Commerce / Technical 1 Future consideration

Email CC's when test email is set

This is a request to either place the actual to/cc/bcc emails into the email body if the test email setting is on, OR at least let us customize MailMessage or the CheckTestMode method. It's basically impossible to test if cc and bcc functionality ...
about 1 year ago in Configured Commerce / Technical 3 Investigating

Search should be adjusted based on users history

Search results should take into account user specific information like Has this user ever purchased this item before Did the user recently look at this item online Is this item on a list the user has access to Has anyone else at the same company p...
about 3 years ago in Configured Commerce / Marketing & Promotions 1 Already exists

Apple Pay Support

Please add Apple Pay as a Payment Gateway Submitted on behalf of customer, based on ticket 28493
about 3 years ago in Configured Commerce / Integration 0 Gathering interest

Execution Windows and Days for Integration Jobs

Our Clients often prefer to limit how often their internal systems are queried and don't see value in our integration jobs running outside specific windows or days. So we would like to see the ability to set a run window for jobs that run multiple...
about 3 years ago in Configured Commerce / Admin Console & Import/Export 5 Gathering interest