Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 1810

Support for SCIM User Provisioning from an IDP

As an admin that handles user management, the lack of user provisioning from our IDP (Okta) using standards like SCIM or Just-in-Time (JIT) provisioning is a significant problem. We have authentication enabled with Okta, but without user provision...
almost 2 years ago in Integrations 0

Add folder selection in mailing based widget (Performance Dashboard)

As a user, I want to select my recent campaigns for the performance dashboard based on a mailing folder. So I can make sure, that I always get the performance dashboard with meaningful widgets for the mails I find relevant without the need to go a...
over 1 year ago in Campaign 0 Future consideration

GCP Cloud Functions + Edge SDK

Since we are now on Google Cloud a customer has asked us about the possibility of Edge functions similar to AWS Lambda for GCP
over 1 year ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Freight app rather than individual setup

Rather than setting up each freight carrier individually, it would be great if Optimizely linked to a freight app out of the box. ShipperHQ.com makes it easy to link to the individual carriers and use rules base pricing and routing. "ShipperHQ is ...
6 months ago in Configured Commerce / Integration 1 Gathering interest

Email Signup options and request for pop-up/overlay

We are looking to have an email sign up button and pop up
6 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Account switcher should stay on same page

We have many Personalization clients that have multiple accounts in Personalization Portal, to manage their different shops/country-&languages-sites. Unfortunately it has become a pain to make changes across multiple accounts with the new layo...
over 4 years ago in Product Recommendations / Portal 1 Planned

In-Progress Status for Work Requests

It's currently not possible to tell which requests have active work happening in tasks/campaigns based on existing statuses (accepted doesn't necessarily mean work is being done.) It would be great if we could have an in-progress status just like ...
almost 2 years ago in Content Marketing / Requests 1 Future consideration

Location of Feedback button in CMP interferes with my workflow

The help icon blocks the view of the workflow, when sending messages, and the close/cancel link when viewing assets in full screen.
12 months ago in Content Marketing 0

Ability for our customers to add and remove client users

Ability for our customers to add and remove client users. Atm if an employee leaves or joins, they will have to request for that person to be added or removed from the personalisation portal. This will either be carried out by the CSM, or the CSM ...
almost 2 years ago in Product Recommendations / Portal 0

As an editor, I'd like to see where my content blocks are used in the Catalog.

Currently, if we author a block within the catalog but then go to make edits to that block we often see "this block isn't used anywhere" but that is false. It would be helpful to know all the placements within the catalog.
almost 4 years ago in Content Management / Content Manager 0