Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Requests and Campaigns on Board View

In Task board Plan view, you cannot view Work Requests. Viewing WRQs would be helpful because then we could plan/prioritize work that has not been built out yet, or view larger projects as a whole (rather than only the specific deliverables). We w...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Broken External Asset Finder

It's very easy to have broken image or document asset when linking to spec sheets and images provided by suppliers or third parties. It would be nice to have a job, tool, or process that finds those for you. It's virtually impossible to do that wh...
almost 3 years ago in PIM 1 Gathering interest

Add experiment metadata (human readible experiment name, variation name, event name, etc) in E3

Add experiment metadata (start/finish date, etc) to E3. These can be accessed via our REST API but this would reduce the friction points of building dashboards using the E3 data.
almost 3 years ago in Experimentation Analytics 0 Future consideration

Boost products while navigating through categories

Boosting product using search is a good feature and works perfectly fine. There should be some mechanism that should boost product while navigating through the categories. There should be a way where boost condition can be customized and boost the...
almost 3 years ago in Configured Commerce / Catalog & Assets / Search 4 Gathering interest

Ability to schedule reports

In Reports module it would be superuseful to be able to schedule a report. Like monthly/weekly etc instead of having to manually pull these recurrent reports
about 1 year ago in Content Marketing / Analytics 0

k-NN functionality in Find

We're interested in saving "Open AI generated vectors" within Optimizely FIND for use in our site search functionality. We aim to employ cosine similarity between the result vectors and the query vectors when retrieving results from FIND. We're ut...
about 1 year ago in Search & Navigation 0 Investigating

Enable to save KQL queries and workbooks in Azure portal

I know, that direct access to PREPROD and PROD environments is not fully supported. I can still access PROD Application Insights in Azure portal but I'm wondering why it's not possible to save queries nor create workbooks?! We have logs in Applica...
6 months ago in DXP Cloud Platform / Telemetry 0 Future consideration

A more competitive price for the CMS license

As a customer I want to be able to pay a price to use the product that is reasonable and competitive compared to similar products so that I can choose Episerver CMS as platform instead of alternatives like Umbraco or Wordpress. Money I spend on li...
about 4 years ago in Content Management 2 Future consideration

Restriction Groups for anonymous users

Our instance has multiple microsites and our current method of building our product catalog assigns each product to its category on every microsite. When users are logged in, we can correctly control the flow of presented products through Restrict...
6 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Share Product Lists to Individual User From Admin

Currently, within Admin there is only the capability to share product lists (wish lists) at the bill to (company) level. The issue with this is these lists are being shared to all users from the bill to (company) rather than a single individual us...
over 1 year ago in Content Management / Content Manager 1