Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Redirects on CMP for Deleted Assets

Currently there is no option to implement redirects on CMP.As per the feedback: After discussing with our development team and reviewing the current capabilities of CMP, it appears that the functionality to programmatically implement redirects for...
17 days ago in Content Marketing / DAM/Library 0

Make the Salesforce Marketing Cloud (ExactTarget) plugin work for multiple Business Units

Problem We are using the Plugin in Optimizely CMS to easily connect Optimizely Forms to Salesforce Marketing Cloud Data Extensions. This works very well when the user that's used to configure the connector only has access to 1 Business Unit (MID) ...
17 days ago in Content Management / Forms 0

Retrieving DAM asset's filesize using graphql

We are using content Graphql to retrieve assets from DAM, but unfortunately, we cannot find the filesize in the schema. Could you please develop this ASAP? Many Thanks
5 months ago in Optimizely Graph 0

DAM Search by DATE

To improve the user experience and DAM functionality, the requirement to search for an asset in the DAM based on "upload date" or "last modified" is necessary. As an example, we have 50,000+ assets tagged similarly (200+ automatically uploaded dai...
6 months ago in Content Marketing 2

Blob provider does not support async operation

The EPiServer.Framework.Blobs.Blob base class lacks many async methods. E.g. There is Write(), but no WriteAsync(). Curiously, it contains AsFileInfoAsync(), but that is about it. Everything else is not using async. Please fix.
18 days ago in Content Management / Technical 0

Customer Feedback on Log Availability & Request for Product Roadmap Update

Hi Opti Team, We are consistently receiving feedback from our customers expressing dissatisfaction with the current availability of logs within our system. For context, we recently received the following response from your support team regarding l...
18 days ago in DXP Cloud Platform / Usage reporting 1 Future consideration

Please whitelist .NET native library Azure.Storage.Common

You have whitelisted the following Azure libraries but not Azure.Storage.Common: Azure.Core Azure.Identity Azure.Storage.Blobs Could you please whitelist Azure.Storage.Common as this is a Microsoft .NET native library and we need it to upload file...
6 months ago in Configured Commerce / 3rd Party Library Allow Listing 0

Application Insights: allow us to create personalized workbooks

At the moment, if we try to save a custom workbook in application insights, we get the following error: "You do not have the ability to create workbooks in this resource group". Is it possible to modify the access rights so we have the option to c...
almost 2 years ago in DXP Cloud Platform / Performance reporting 0 Investigating

Allow developers to directly access databases in lower level environments

As a developer, allowing direct database access to lower level environments, such as integration, to troubleshoot issues or run queries to confirm schema/validate data. Direct access allows developers to do this quickly and efficiently, as the cur...
7 months ago in DXP Cloud Platform / Data management 2 Investigating

View Completed Tasks in Board View with all 'Columns' Filters

I would like to see Completed Tasks within the Board View when filtering via any Columns - i.e. Fields, Campaign, etc. without having to Group by Status.I should then be able to use the Filter Panel to adjust the Status as needed.
about 2 months ago in Content Marketing / Plan 0