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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Bypass approval sequence for admins

As an administrator I'd like to be able to publish content bypassing the approval sequence. Can there be a feature added to say which roles a particular approval sequence must follow?
almost 3 years ago in Content Management / Collaboration & Approval 3 Future consideration

Visitor Groups / Personalization settings and Access Rights

I want to define visitor Groups & personalization settings per brand and define which users are authorized to access this (set access rights). Only users who are authorized can see the visitor groups and personalization settings.
about 4 years ago in Content Management / Personalization 1 Future consideration

Add to Library Before Task is Complete

We often have "post-production" steps that we want to include on our workflow AFTER the created asset is going to be made available to end-users via the Library. These are steps like social promotion, checking on analytics, etc.
8 months ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 0 Future consideration

Dedicated email proofing so that subject line and inbox preview are displayed

We proof all of our marketing emails in the CMP. Currently, we have to take a screenshot of the subject line and email preview so that the team can review how it will appear in customer inboxes. It would be great to have a dedicated email proofing...
9 months ago in Content Marketing / Miscellaneous 0 Future consideration

Editing Cloudflare's custom error pages in DXP PaaS portal

In case of issues it's not looking good that the signature of error and challenge pages is Cloudflare. Customers want to control all content that could be served to their visitors. It would be very useful if an DXP administrator could upload or ed...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Allow creation of Alerts from Application Insights

It would be useful to be able to create custom Azure Alerts from Application Insights for a DXP hosted site, but we can't due to permissions.
10 months ago in DXP Cloud Platform / Telemetry 1 Future consideration

Move files directly from Content tab to Attachments

It would be very helpful if you had the ability to select files in the Content tab (e.g. alternate draft files) and MOVE them directly to the Attachments. Sometimes extra draft files end up in the Content tab. In order to keep them in the Task, yo...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Configuration Change History

We need to be able to view a changelog of admin settings in the platform for audit purposes. For example, we need to know who changed workflow settings, when, the before/after, etc. We would need this for all types of admin functions - user manage...
11 months ago in Content Marketing / Settings + Configuration 0 Future consideration

GraphQL api

We're looking at integrating some data from CMP into other systems (like our optimizely.com CMS instance and PowerBI) and if we need to pull that information now, the "campaign" object in the API is pretty rigid (I can't ask for fields for instanc...
about 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Create an out-of-the-box Asset Expiry Date Field that can be inherited into the library as the expiration date on the asset

We want to be able to automatically assign asset expiration dates to Library assets as part of the fields on a task. Today, after a task in completed and published to the library, we have to manually go back into that asset and assign an expiratio...
3 months ago in Content Marketing / DAM/Library 2 Future consideration